FARFETCH - The Global Destination For Modern Luxury

From time to time, FARFETCH, in our sole discretion, may make credit available to you in connection with transactions on FARFETCH. Such credit has an expiry date of 1 year (subject to our discretion to withdraw) starting from the date FARFETCH makes such credit available. Any credit made available by FARFETCH will be visible in your FARFETCH account. The credit made available to you by FARFETCH may include Reward credit, Goodwill credit, or FARFETCH credit. Any credits made available by FARFETCH are for loyalty, award or promotional purposes only. FARFETCH does not charge fees for credits.

Once it has been made available, the credit will be automatically applied toward your next purchase on FARFETCH, in chronological order of the expiry date. This means that the credit that expires first will be applied first. However, any existing Refunds in your Farfetch account will be automatically applied first before any credit, even if the expiry date of the Refund(s) falls after the expiry date of any of the credit(s) - this is not applicable to you if you are located in Japan, South Korea, Taiwan, Hong Kong, Macau, Australia, or India.

All credits made available by FARFETCH shall be subject to the terms set out below as well as our full Terms and Conditions, including the additional terms on Reward Credit (see here)

i. Credit is not issued in return for any payment made by you and cannot be exchanged for cash or, redeemed for anything other than products on FARFETCH.
ii. Credit is personal to each customer and cannot be transferred.
iii. If you return an item where credit made available by FARFETCH was applied to the order, the equivalent value of credit applied will be made available in your FARFETCH account. For partial returns, any credit applied to the order will be refunded first, in chronological order of expiry date, with the remaining refunded amount (if any) then also being refunded to your original payment method.
iv. Notwithstanding sub-section iii above, if you request a return or a cancellation of an item in respect of which Reward credit was made, or was going to be made, available to you, upon requesting the return or cancellation, the equivalent value of the Reward credit will be deducted from the total value of any type of credit FARFETCH has made available to you, as shown in your FARFETCH account. More information is set out in sub-section ix below. For the avoidance of doubt, where you select to receive a Refund to your FARFETCH account for any purchase you made that involved the use of credit, any credit applied to the order being returned will be refunded as credit in accordance with these terms, and will not be refunded as Refund to your FARFETCH account - this is not applicable to you if you are located in Japan, South Korea, Taiwan, Hong Kong, Macau, Australia, or India.
v. FARFETCH reserves the right to cancel any credit visible in an account linked to you at its discretion where we reasonably suspect misuse of credits or fraudulent activity in connection with purchases or returns.
vi. Notwithstanding the foregoing, any credits made available by FARFETCH will be forfeited at the time of closure of your FARFETCH account.

Reward credit

vii. Reward credit will be made available in your FARFETCH account 30 days after the order of the eligible item was placed. If you are a Silver, Gold, Platinum, or a Private Client member, the Reward credit will be made available within a few hours of the purchase of the eligible item. The availability and value of the Reward credit on eligible items varies by product, country of purchase and method of payment. Reward credit will not be made available where a purchase is made using Boleto or Crypto.
viii. As with other credit made available by FARFETCH, Reward credit will be automatically applied by FARFETCH toward your next purchase on FARFETCH, in chronological order of expiry date. However, any existing Refunds in your FARFETCH account will be applied first (before any credit), even if the expiry date of the Refund(s) falls after the expiry date of any of the credit(s) - this is not applicable to you if you are located in Japan, South Korea, Taiwan, Hong Kong, Macau, Australia, or India.

ix. If you request a return or a cancellation of an item in respect of which Reward credit was made, or was going to be made, available to you, upon requesting the return or cancellation, the equivalent value of the Reward credit will be deducted from the total value of any type of credit FARFETCH has made available to you, as shown in your FARFETCH account. This also applies if the value of the Reward credit has already been applied to a new purchase. If you are a Bronze member, upon requesting the return or cancellation, the equivalent value of the Reward credit shown as ‘Pending’ in the Credits and Refunds page will no longer be made available to you.

Please note that this section does not apply to FARFETCH Second Life, and terms for FARFETCH Second Life can be found here.

Existing FARFETCH customers who refer their friends will be offered a discount code to use on future purchases on FARFETCH for each referred friend who orders for the first time (‘the Reward’), provided that the referred friend does not return or cancel the order. The Reward will be delivered to the referrer 30 days after the referred friend’s purchase, and will be valid for one month from the date the Reward is issued.
Discount tiers for existing FARFETCH customers who refer their friends: Bronze: 10% off; Silver, Gold, Platinum or Private Client: 15% off.
i. The Reward is valid on full-price items and selected brands only.
ii. The referrer must be an existing FARFETCH customer who has already made a purchase and over the age of 18.
iii. In order for the referral to qualify for the Reward, the referred friend must be a new customer to FARFETCH and over the age of 18 and the referred friend must meet the conditions of their Reward.
iv. Rewards will be cumulative and so if multiple qualifying referrals are made to FARFETCH, multiple Rewards will be delivered to the referrer, subject to the following limits: No more than 3 friends within any 24 hour period; or 4 friends within a month; or 5 friends within any 12 month period.
v. Referral Rewards cannot be combined with any other discount codes in a single order.
vi. Orders placed using the referral Reward are subject to a minimum spend of USD 145.
vii. FARFETCH reserves the right to refuse the issue of any Reward to any referred friend or referrer at any time.
viii. FARFETCH reserves the right to remove or vary any and all elements of this offer at any time without notice.
ix. The maximum discount per order is USD 500 or the equivalent in local currency. This will be automatically calculated in your local currency at the time of check out.

Referred Friend Rewards
The referred friend is offered a discount code for use on their first order with FARFETCH (‘the Referred Friend Reward’), up to a maximum discount of USD 500 per order or the equivalent in local currency. This will be automatically calculated in your local currency at the time of check out.
i. The Reward is valid on full-price items and selected brands only.
ii. Orders placed using the Referred Friend Reward are subject to a USD 145 minimum spend.
iii. The Referred Friend Reward is valid for 30 days from the date of issue to the referred friend.
iv. In order to qualify for the reward, the referred friend must be a new customer to FARFETCH and over the age of 18. The referred friend must not have made any previous accounts with Farfetch.
v. The Referred Friend Reward will be revoked if a refund is requested on the order for which the Referred Friend Reward was offered.
vi. The Referred Friend Reward cannot be claimed by the same person making the referral.
vii. Referred Friend Rewards cannot be combined with other discount codes in a single order.

Promotions terms and conditions

20% off selected sale styles

Enjoy 10% off your first app order

CREDIT MADE AVAILABLE BY FARFETCH

Referral Rewards

VISA PROMO T&C's

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