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FARFETCH Fix: The World's Best Restoration Service

Fall in love with your favorite pieces all over again with our luxury restoration service. Powered by leading aftercare company The Restory, FARFETCH Fix offers bespoke repairs — masterfully worked on by specialist artisans — to return your designer shoes, handbags and small leather goods to their former glory. Find out more about the service here.

How it works

Popular services


Women's reheeling


Toe piece replacement

Learn more about The Restory's full range of services and pricing below.


How do I prepare my item(s) for collection?

To ensure your item(s) get to The Restory safely, simply follow these steps:
1. Ensure any bags you send are empty.
2. Line a sturdy box with bubble wrap and ensure that light colored items (especially if they are patent or suede) aren’t touching anything of a darker color.
3. Label the bag you put your items in with your contact details. You can also drop a business card or note into the bag.
4. Securely seal the package.
5. If you have been sent a DHL shipping label, ensure this has been clearly and securely attached. This is not needed if you have booked a 2-hour collection window within our London collection zone.

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