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+61 488 839 167 (Available Monday to Friday 8am-5pm AEST and Sunday 9am-12pm AEST).


Find the answer you need in our FAQs section.

Language Support

We provide Chinese language support in the Contact Form below.

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Other Enquiries

We’re committed to our customer promise all year round, however during the sale period you might experience higher waiting times from our Customer Service team. Your deliveries may take longer than usual to get to you, but don't worry — you'll receive a confirmation email as soon as it's shipped. For more information, visit the FAQs.



If you are a journalist and require images for editorial purposes, please e-mail your requests to Please note that we do not hold samples, however, we may be able to put you in touch with our partner boutiques to obtain these.



If you are interested in joining the Farfetch affiliate programme, please e-mail us at and include the name and URL of the website. To find out more about our affiliate scheme, please click here.

Retail Partners:


Would you like to join Farfetch as a retail partner? Please e-mail with details of your boutique, including a website address if you have one.



If you are interested in a career at Farfetch, please visit our careers page or e-mail your CV to


Please note that Farfetch operates as a marketplace for independent boutiques. We do not have a buying department and we do not buy stock directly from brands.

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