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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 15723 Reviews

Based on the reviews from the last 2 months

15723 Reviews

Today

Ordered From: Eraldo

Reviewed by: Kumrija Badali

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: MUC Fashion-Fan

Review

Sehr schnelle Lieferung, top verpackt Qualität 1a, danke!

Today

Ordered From: LN-CC

Reviewed by: Suzanne Jaeger

Review

Hi, I did not get any order confirmation. And I would have been happier if the bag had come in the original Gucci carton. And how do you secure that the goods is not fake? And this bag exists in different sizes of the belt, but the partner stated it was "one size". I received size 85 cm (I would have preferred 75 cm). Kind regards, Suzanne

Today

Ordered From: Divincenzo

Reviewed by: MUC Fashion-Fan

Review

Sehr schnelle Lieferung. Danke! Qualität diesmal leider problematisch, aber nicht Problem des Shops, sondern des Herstellers; ist für den Shop praktisch nicht zu erkennen (wohl Einzelfall).

Today

Ordered From: Spoon

Reviewed by: BORA LEE

Review

No reviews submitted

Today

Ordered From: Voga

Reviewed by: SA

Review

..

Today

Ordered From: Yusty

Reviewed by: chih-I Chen

Review

No reviews submitted

Today

Ordered From: MINI

Reviewed by: yuni na

Review

No reviews submitted

Today

Ordered From: Wise Boutique

Reviewed by: RYU

Review

No reviews submitted

Today

Ordered From: Minetti

Reviewed by: Clifton Wong

Review

No reviews submitted

of 1572
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+1 (213) 375-0858

Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.