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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 29540 Reviews

Based on the reviews from the last 2 months

29540 Reviews
View: 1080

Today

Ordered From: Boutique

Reviewed by: Bita

Review

Adorei , entrega rápida , frete com valor ótimo , produto impecável . Virei cliente .

Today

Ordered From: Boutique

Reviewed by: naif al

Review

My experience was great and i will share the app to my friends and family but i got two extra packages and i would like to know if my card was charged for them. Also if my card was charged i would like to return them. Thank you

Today

Ordered From: TESSABIT

Reviewed by: amani alsanea

Review

Thanks a lot

Today

Ordered From: BROWNS CONCESSIONS

Reviewed by: Diethra Clare

Review

No reviews submitted

Today

Ordered From: D'O

Reviewed by: Suavecito

Review

No reviews submitted

Today

Ordered From: PARISI

Reviewed by: Sebastian ferrer

Review

Mi tienda favorita, lo compro todo aqui. Gracias por todo Farfetch, sois los mejores!

Today

Ordered From: DI PIERRO

Reviewed by: angel

Review

希望价格能更优惠

Today

Ordered From: Boutique

Reviewed by: Nouf Abdulrahman

Review

I used to order from farfetch but II got disappointed once I saw the packaging, as the original box was damaged.

Today

Ordered From: PIERROT LE FOU

Reviewed by: stéphanie Auvergnas

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Frederick Yang

Review

It seems the return policy has changed regarding sale items. Now there are some restrictions with certain items. One of reasons why I liked shopping at Farfetch is the flexibility of being able to return items that doesn’t fit right but now I’m kind of hesitant buying expensive items that I might get stuck with if it doesn’t fit.

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Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+1 646 791 3768

Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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