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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4,7 / 5 based on 31876 Reviews

Based on the reviews from the last 2 months

31876 Reviews

Today

Ordered From: Boutique

Reviewed by: Mig Ferreira

Review

Gostei muito do atendimento , fiz três encomendas este mês e chegaram rápido.

Today

Ordered From: D2

Reviewed by: Louise Harris

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Altanira

Review

No reviews submitted

Today

Ordered From: Stefania Mode

Reviewed by: bak gyeong

Review

배송비도 적당하고 배송도 빠르고 물건상태도 좋아서 너무 맘에 드네요 다음에 또 이용하고 싶습니다~

Today

Ordered From: Vitkac

Reviewed by: ka lok

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Rima Ellis

Review

Very efficient

Today

Ordered From: Henrik Vibskov Boutique

Reviewed by: Biyu Liu

Review

No reviews submitted

Today

Ordered From: Julian Fashion

Reviewed by: Samantha Taylor

Review

Hi Boots I have received are a different color to what was on the wed site Different name on the box and completely different color to the picture online Shipping/packaging also took a lot longer than usual

Today

Ordered From: THE SHOP AT BLUEBIRD

Reviewed by: Sarah Martin

Review

No reviews submitted

Today

Ordered From: O'

Reviewed by: Robert Luff

Review

I was very impressed with the level of speed, service and delivery tracking provided by DHL. I will certainly use this site again.

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Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+1 (213) 375-0858

Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.