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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 26869 Reviews

Based on the reviews from the last 2 months

26869 Reviews
View: 1080

Today

Ordered From: Lord

Reviewed by: Alla

Review

Благодарю за удобный шопинг , это очень круто в одном магазине найти то , что тебе надо не выходя из дому . Мега удобно , быстрая доставка и без сомнений в подлинности товаров . Спасибо !

Today

Ordered From: Andrea Koerber

Reviewed by: Sunny

Review

No reviews submitted

Today

Ordered From: Dolci Trame

Reviewed by: Sunny

Review

No reviews submitted

Today

Ordered From: André Opticas

Reviewed by: Yuliia Chavdar

Review

Thank you, Andre Opticas, for going above and beyond by packaging my sunglasses. You did outstanding job and I was pleasantly surprised how neat everything was packed. I smelled nice notes of perfume as soon as I opened my box and it made me smile! Also thank you for extra cleaning cloth! Thanks for amazing experience with your store!

Today

Ordered From: Boutique

Reviewed by: Vita

Review

Your return system doesn’t work. Every time whet I’m trying to return an item the system says there is an error in connection. Please fix this bug.

Today

Ordered From: Di Pierro

Reviewed by: Alessio

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Maria xerou

Review

Amazing!!!

Today

Ordered From: Eraldo

Reviewed by: Ivaylo

Review

the leather of the back of sneakers i ordered was worn out, and they were all in dust

Today

Ordered From: Joseph UK

Reviewed by: lucia costa

Review

No reviews submitted

Today

Ordered From: Rive Neuve

Reviewed by: Patrícia Heilbut

Review

No reviews submitted

of 2686
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3750 1250

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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