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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 38111 Reviews

Based on the reviews from the last 2 months

38111 Reviews
View: 1080

Today

Ordered From: Browns Concessions

Reviewed by: Jordy Dow

Review

No reviews submitted

Today

Ordered From: Five

Reviewed by: kkkao

Review

No reviews submitted

Today

Ordered From: Hervia Bazaar

Reviewed by: kkkao

Review

No reviews submitted

Today

Ordered From: Maison Studio

Reviewed by: Dana

Review

No reviews submitted

Today

Ordered From: O'

Reviewed by: Anna Lena

Review

No reviews submitted

Today

Ordered From: Burberry

Reviewed by: Jenalyn Evangelista

Review

To slow customer service not very helpfull. Communication poor. Deliver not pack properly .

Today

Ordered From: Tessabit

Reviewed by: Giulia

Review

Più che soddisfatta dell’acquisto e anche del prezzo davvero ottimo!!

Today

Ordered From: Sia Armitana

Reviewed by: Katerina markantonatou

Review

No reviews submitted

Today

Ordered From: L'INDE LE PALAIS

Reviewed by: Wyn Dizon

Review

Please provide the detailed measurements of the clothes itself instead of the models measurements.

Today

Ordered From: Karl Lagerfeld

Reviewed by: Marivi gros

Review

Servicio y atención muy buena , pero los portes me parecen excesivos .

of 3811
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+1 646 791 3768

Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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