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FARFETCH_REFRESH_2022_06_HERO_THREDUP

A SMART WAY TO CLEAR YOUR CLOSET

FARFETCH Refresh enables you to clear out the clothes you no longer wear, make space for the closet you've always wanted and earn FARFETCH credit in an easy, hassle-free way — simply fill a bag and order a shipping label to get started.

How it works: your step-by-step guide

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1. REQUEST A CLEAN OUT KIT

Order and print a free shipping label to use on any box or bag, then fill with the clothes, shoes and accessories you no longer wear. You can send pieces from any luxury or high-street brands. Visit our FAQs page for more information.

What can I fill my bag with?

We accept pre-owned women’s and children’s clothing, shoes and accessories from premium and luxury brands. Once received, your Clean Out Kit will be quality assessed and if it's not suitable for resale, it will be responsibly recycled or you can choose to have it returned to you for a small fee. Please note, pieces must meet the following three quality standards to be suitable for resale:

1. No signs of visible wear, including pilling, fading and shrinkage.

2. No damage, such as missing parts, rips, stains and odors.

3. No alterations, including missing sizing information.

Depending on the volume of items received, we aim to process your Refresh bag within three weeks. We will provide tracking links and progress updates via email.

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Reduce your impact with FARFETCH Refresh

Donating or reselling a piece extends its life by over two years on average which, in turn, reduces its carbon, waste and water footprints by over 80%.
Source: thredUP
Statistics based on thredUP data and data sourced from a 2017 study conducted by the American Apparel & Footwear Association, considering garment use of the average American consumer.

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