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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 16784 Reviews

Based on the reviews from the last 2 months

16784 Reviews

Today

Ordered From: United Legend Germany

Reviewed by: Scott

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Casper Aerts

Review

No reviews submitted

Today

Ordered From: Cerruti 1881 Hong Kong

Reviewed by: Phuc duy

Review

great

Today

Ordered From: Boutique

Reviewed by: Jackson Goularte

Review

No reviews submitted

Today

Ordered From: Societe Anonyme

Reviewed by: Tommi Koskinen

Review

Great website with brilliant selection, easy to order, quick delivery. 10/10!

Today

Ordered From: North42

Reviewed by: Maggie Ko

Review

UPS delivery is bad

Today

Ordered From: Shan and Toad

Reviewed by: GUN YOUNG

Review

No reviews submitted

Today

Ordered From: Sugar

Reviewed by: Bryant Lo

Review

Hi, this is my first time order at farfetch . Overall experience is great & I will recommend to my friends. One more thing for my orders(7AFKFZ) which ordered on 20/11/2017, but farfetch have promotion on 24/11/2017(Black Friday 10% extra discount). I felt not good about that, because I'm from Hong Kong that why I don't know usually will have promotions on 24/11. And the difference of the items is around hk$600 , so any suggestion for my case? Is it possible back discount for me?

Today

Ordered From: Stefania Mode

Reviewed by: MC2MD

Review

No reviews submitted

Today

Ordered From: BOUNTY

Reviewed by: SR

Review

No reviews submitted

of 1678
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+1 (213) 375-0858

Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.