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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 16524 Reviews

Based on the reviews from the last 2 months

16524 Reviews

Today

Ordered From: Boutique

Reviewed by: Jonno Ji

Review

Can not contact to anyone when I met troubl

Today

Ordered From: Dolci Trame

Reviewed by: Sophielim

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Sophielim

Review

No reviews submitted

Today

Ordered From: D2

Reviewed by: Sophielim

Review

The package was warpped very safely and boutique provided a simple eco bag. Love this boutique!

Today

Ordered From: Boutique

Reviewed by: Dalibor 'Dali'

Review

No reviews submitted

Today

Ordered From: Nike - Via Verdi

Reviewed by: jgun

Review

The order came in unexpectedly fast but the packaging was a disappointment for me. The box was teared on the edges (fortunately the item was not damaged) and I expected more for the packaging of my item from the original store (maybe give small box to put my tie or maybe dust bag or something like that instead of only putting it in a see-through plastic).

Today

Ordered From: Nugnes 1920

Reviewed by: Sophia

Review

Best and quickest service ! Best brands

Today

Ordered From: dot COMME

Reviewed by: FUMIKO NISHIMORI

Review

今回は、サイズが合わず返品する事となりましたが、コムデギャルソンのファンのひとりとして今後もよろしくお願い致します。

Today

Ordered From: Forum

Reviewed by: Feng

Review

more brands plz~~~

Today

Ordered From: Boutique

Reviewed by: Marília

Review

Rapidez de entrega e muito bem embalado

of 1652
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3750 1250

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.