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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 15895 Reviews

Based on the reviews from the last 2 months

15895 Reviews

Today

Ordered From: Al Duca d'Aosta

Reviewed by: Toni Erzenjak

Review

👍🏻

Today

Ordered From: Dell'oglio

Reviewed by: Hani Al-Bather

Review

Very accurate listing details & pictures. Timely & professional communication. Very impressive service.

Today

Ordered From: Stefania Mode

Reviewed by: Ka Young

Review

No reviews submitted

Today

Ordered From: Dell'oglio

Reviewed by: Beverly

Review

Easy, Fast and Classy!

Today

Ordered From: O'

Reviewed by: YASUSHI TACHIBANA

Review

No reviews submitted

Today

Ordered From: Patron of the New

Reviewed by: Christine Simpson

Review

No reviews submitted

Today

Ordered From: MARKARIDE

Reviewed by: Muna Alshehhi

Review

No reviews submitted

Today

Ordered From: Michael Meyer

Reviewed by: Ronald Kwok

Review

Excellent service

Today

Ordered From: Luisa Boutique

Reviewed by: On Nei

Review

No reviews submitted

Today

Ordered From: Stefania Mode

Reviewed by: kim jaewon

Review

No reviews submitted

of 1589
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3750 1250

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.