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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4,7 / 5 based on 21219 Reviews

Based on the reviews from the last 2 months

21219 Reviews
View: 1080

Today

Ordered From: Lattuada

Reviewed by: Yilan Fan

Review

No reviews submitted

Today

Ordered From: Fiacchini

Reviewed by: 高田順子

Review

レザーの内側に白いカビのようなものがついている。 写真を添付してメールしました。 交換お願いします。

Today

Ordered From: Voga

Reviewed by: Thorsten Kloepfer

Review

No reviews submitted

Today

Ordered From: Stefania Mode

Reviewed by: may levi

Review

Thank you i love you!!!!!!

Today

Ordered From: Biondini Paris

Reviewed by: Anne Mette

Review

I'm very happy with the speed and service of Farfetch. I'm disappointed though to receive Valentino shoes, in a Valentino box that has been taped. If I went into a Valentino store and bought shoes, they would never give me a box that looked old and had been taped.

Today

Ordered From: Boutique

Reviewed by: Chijioke Uchendu

Review

No reviews submitted

Today

Ordered From: Papini

Reviewed by: MarcoK

Review

Great item —lightening fast delivery —- thank you

Today

Ordered From: Boutique

Reviewed by: Lynette

Review

Item was better than I expected. Great service

Today

Ordered From: Chin's

Reviewed by: Lynette

Review

Fast efficient and the item was exactly what I was expecting

Today

Ordered From: Vitkac

Reviewed by: Evgenii

Review

No reviews submitted

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Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3750 1250

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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