FARFETCH REVIEWS
Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.
scored 4,7 / 5 based on 549193 Reviews
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There was no protective packaging for the necklace, and it arrived with some scratches on the gold plating
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Pieces Bought Missoma, gold-plated vermeil cabochon earrings Missoma, Hot Rox onyx and chalcedony hoop earrings
Ordered From: Boutique
Reviewed by:
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This was so easy, seamless and enjoyable. I got something I loved, at a much cheaper price.
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Very pleased with the service I’ve received from farfetch, would recommend them to everyone item received within a couple of days can not fault them
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Unfortunately, I purchased a Maje blazer on black friday for a discount and my delivery got stuck in customs. I reached out proactively to ask about my shipment and only then was I informed that my package could not make it past customs and that it would be returned / sent back to the vendor and that I would be refunded. Now I am unable to purchase that blazer for the same price and I regret not buying it from a vendor such as Bloomingdales over purchasing with Farfetch. This experience unfortunately will make me hesitant to buy with Farfetch again.
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Availablity of products
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Pieces Bought ROTATE, strapless bridal minidress Maria Lucia Hohan, Lilly halterneck maxi dress adidas Tennis, AEROREADY Pro tennis dress POSTER GIRL, Winona wraparound skirt Johanna Ortiz, Sacred Sun pareo skirt UGG, x Telfar Logo Tall suede boots
Ordered From: BROWNS NL WH
Reviewed by:
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Alles super. Vielen Dank. Bin sehr zufrieden
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Piece Bought Elisabetta Franchi La Mia Bambina, monogram-pattern bow-detail body
Ordered From: STYL BABY
Reviewed by:
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Merce autentica e spedizione veloce
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Piece Bought Valentino Garavani, VLogo Chain 130mm platform sandals
Ordered From: Boutique
Reviewed by:
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Tutto sempre perfetto!
Farfetch Customer Promise
At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember
Fast shipping
We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.
Fast response
We will answer your query within 1 business day
Free returns
We offer free global returns and pick-up service
Listen and resolve
We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way
Safe & secure shopping
Need help?
If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:
+1 646 791 3768
Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST
Click here to send us an email
Or you might find the answer to your question on our Frequently Asked Questions page.