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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 16820 Reviews

Based on the reviews from the last 2 months

16820 Reviews

Today

Ordered From: Dell'oglio

Reviewed by: marc liu

Review

No reviews submitted

Today

Ordered From: Tiziana Fausti

Reviewed by: Jiena Cao

Review

No reviews submitted

Today

Ordered From: Nugnes 1920

Reviewed by: Robert

Review

You don't give me a chance to pay in Euro as other stores. I have to pay in local currency which is not fair. In this way I pay 10% more

Today

Ordered From: O'

Reviewed by: Robert

Review

You don't give me a chance to pay in Euro as other stores. I have to pay in local currency which is not fair. In this way I pay 10% more

Today

Ordered From: Divo

Reviewed by: SUNJI BAEK

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Nives

Review

No reviews submitted

Today

Ordered From: Capsule By Eso

Reviewed by: hector zambrano

Review

La prenda (clutch) se ve mejor en la foto que en persona

Today

Ordered From: Boutique

Reviewed by: Cely Gorobets

Review

Entre a compra e a entrega 9 dias. A caixa é muito grande para o conteúdo, mss ocorreu em todas as compras que fiz, porém esta chegou completamente amassada e onde não tinha durex abriu, a peça não foi retirada por sorte. A peça é linda e apesar de tudo chegou em perfeito estado.

Today

Ordered From: Nicki’s

Reviewed by: FUKUDA YUKO

Review

No reviews submitted

Today

Ordered From: Vitkac

Reviewed by: Darya Pitenko

Review

No reviews submitted

of 1682
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+1 (213) 375-0858

Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.