Loading...

Loading...

Loading...

Please select a gender to shop

Loading your notifications....

You have no new notifications.

We'll let you know as soon as we have something new for you.

Please select a gender to shop!

Welcome to Farfetch, log in or sign up

FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 17046 Reviews

Based on the reviews from the last 2 months

17047 Reviews

Today

Ordered From: The Corner Berlin

Reviewed by: Stefania Franceschet

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Maria Isabel

Review

No reviews submitted

Today

Ordered From: Apropos The Concept Store

Reviewed by: Annette M.

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by:

Review

Great communication and I love the way the status of your order is displayed both on desktop and within the app!

Today

Ordered From: Apropos The Concept Store

Reviewed by: Francoise Kuth

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: JT

Review

No reviews submitted

Today

Ordered From: Kokon To Zai

Reviewed by: Andrey Zershchikov

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Nancy

Review

I was glad to be ale to get the bracelet, but the package was difficult to open.

Today

Ordered From: Boutique

Reviewed by: Aljawhara alrashed

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: jacomijn bronkhorst

Review

No reviews submitted

of 1704
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3750 1250

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.