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FARFETCH SECOND LIFE PRIVACY POLICY

LAST UPDATED: January 2025

ABOUT THE FARFETCH GROUP

We are the FARFETCH Group (“we”, “us”, “our”), and we are committed to protecting your privacy.

FARFETCH UK Limited is the controller and responsible for your personal data, a company registered in England and Wales (Company No. 06400760), with its registered office located at The Bower, 4th Floor, 211 Old Street, London EC1V 9NR, United Kingdom. FARFETCH UK Limited’s ICO registration number is Z3100721 (the ICO is the UK’s data protection regulator).

If you have any questions, the FARFETCH Data Protection Office can be contacted at privacy@farfetch.com.

ABOUT THIS POLICY

This Privacy Policy sets out the information that we collect, the reasons for which we collect that information, and how we may use and share that information for the FARFETCH Second Life Program (“FARFETCH Second Life”).

INFORMATION COLLECTED AND PURPOSES OF PROCESSING

When you interact with us, whether by using our website, or communicating with us, we can collect the following information about you for the following purposes:

To decide to make an offer to purchase the items back from you, we collect your name, email, phone number, and address. The legal basis is the performance of a contract with you.

To provide you with customer support on FARFETCH Second Life, we collect your name, email, phone number, address, and your contact history with us. The legal basis is the performance of a contract with you.

To send you FARFETCH Second Life newsletters, we collect your name and email address. The legal basis is your consent.

To analyze FARFETCH Second Life’s usage and participation in the program, we collect cookie and device identifiers, like the IP address. The legal basis is the legitimate interest of FARFETCH in understanding the audience of users off the website and the effectiveness of FARFETCH Second Life.

To carry on research, analysis, enquiries and surveys on FARFETCH Second Life’s usage and participation in the program, we collect your name, address, and email. The legal basis is our legitimate interest in running the business and improving the program and your experience.

WITH WHOM DO WE SHARE YOUR INFORMATION

We share your information with: (i) Tradelux General Trading LLC (“Tradelux”), based in the UAE. Tradelux is one of the partners we work with for FARFETCH Second Life and the company responsible for quoting and buying the products you intend to sell on FARFETCH Second Life if you are located in the UAE, Kuwait or Saudi Arabia; and (ii) Luxclusif Baltic OU (“Luxclusif”), based in Estonia. Luxclusif is the second partner with whom we work with for FARFETCH Second Life and the company responsible for quoting and buying the products you intend to sell on FARFETCH Second Life if you are located in the European Union, United Kingdom or Norway.

We can also share your personal information with the carriers that will collect your items.

TRANSFERS OF YOUR PERSONAL DATA

To grant your participation in FARFETCH Second Life, in accordance with the purposes set out above, we may transfer and store the personal data that we collect from you to a destination outside of the European Economic Area (“EEA”), which may include the USA, Brazil, Japan, South Korea, China or Hong Kong. When doing so, we rely on the Commission’s model contracts for the transfer of personal data to third countries (i.e. the standard contractual clauses).

COOKIES

We use technology such as ""cookies"" to collect information and store your online preferences. Cookies are small files that are stored on your browser to let you enjoy all the website features and to let FARFETCH know how often you visit the website, the country from which you access the website and how long you stay on said website. All the information processed in this regard is treated in an aggregated way and for statistical purposes only

You can withdraw your consent to these cookies at any time through the following options:

Google Analytics cookies across all websites, please visit Google Analytics Opt-out Browser Add-on;

For any other type of cookies, please refer to the help and support area on your Internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.

We reserve the right to amend this provision on the use of cookies at any time in order to adapt it to legislative or regulatory changes or instructions on this matter dictated by any Regulatory Body or due to changes in the applicable law.

SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

RETENTION

We will retain the information you give us for the time needed until the purchase of your item is completed, without prejudice of keeping it for a longer period to comply with any legal requirements applicable to us.

For the purposes of sending our newsletter, we will retain your data until you no longer wish to receive the newsletter, by unsubscribing.

YOUR RIGHTS

You have certain rights in relation to the personal data we hold about you, which we detail below. Some of these only apply in certain circumstances as set out in more detail below. We also set out how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights. We must respond to a request by you to exercise those rights without undue delay and at least within one month (although this may be extended by a further two months in certain circumstances). For further information on your rights and how to exercise them, please refer to Farfetch.com Privacy Policy.

COMPLAINTS

If you have any questions or concerns about this Privacy Policy, please contact us by:

emailing us at privacy@farfetch.com; or

by writing to The Data Protection Officer, at The Bower, 4th Floor, 211 Old Street, London EC1V 9NR.

This is without prejudice to your right to launch a claim with the Information Commissioner’s Office (www.ico.org.uk) or the data protection supervisory authority in the EU country in which you live or work where you think we have infringed data protection laws.

UPDATES TO THIS POLICY AND FURTHER INFORMATION

Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back regularly to keep informed of updates or changes to this Privacy Policy.

For further information on how FARFETCH uses your data, please refer to farfetch.com Privacy Policy. https://www.farfetch.com/uk/privacy-policy

PRIVACY POLICY ADDENDUM FOR CALIFORNIA, VIRGINIA, AND TEXAS RESIDENTS

Under the California Privacy Rights Act (“CPRA”), the Virginia Consumer Data Protection Act, and the Texas Data Privacy and Security Act (collectively, the “State Privacy Laws”), California, Virginia, and Texas residents are afforded certain rights regarding the personal information we collect about them, which can be accessed in Farfetch.com Privacy Policy https://www.farfetch.com/privacy-policy/.

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FARFETCH' and the 'FARFETCH' logo are trade marks of FARFETCH UK Limited and are registered in numerous jurisdictions around the world. © Copyright 2019 FARFETCH UK Limited. All rights reserved.