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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 27109 Reviews

Based on the reviews from the last 2 months

27109 Reviews

Today

Ordered From: Boutique

Reviewed by: ARIANNA

Review

Gli imballaggi sono sempre molto scarni rispetto alle belle confezioni di certi altri siti inglesi... È un peccato perché comunque avete una vasta scelta di prodotti ma anche la confezione conta e quando é bella fa molto piacere riceverla... a mio parere andrebbe più curato questo aspetto poiché certi negozi si farebbero anche più pubblicità...

Today

Ordered From: Base Blu

Reviewed by: Masamichi Kobayashi

Review

No reviews submitted

Today

Ordered From: Equipe

Reviewed by: Ki Hoon

Review

No reviews submitted

Today

Ordered From: Verso

Reviewed by: Larkmoon

Review

Very convenient purchasing experience and very speedy delivery. Satisfied with the product as well as the experience with Farfetch

Today

Ordered From: David Lawrence

Reviewed by: Shakes

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: tiffany linney

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Cindy

Review

Wrapping is basic, no personal notes for customer, however the delivery is quick.

Today

Ordered From: O'

Reviewed by: James Lim

Review

No reviews submitted

Today

Ordered From: Dell'oglio

Reviewed by: ina

Review

No reviews submitted

Today

Ordered From: Prima Pagina

Reviewed by: Valdas Vilkinis

Review

I could not find an option of standard delivery, only express.

of 2710
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3750 1250

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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