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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 16820 Reviews

Based on the reviews from the last 2 months

16820 Reviews

Today

Ordered From: Kabiri

Reviewed by: Valerie Voon-Rabiller

Review

The box came with no tape secured around it, so anyone can open it. When I opened the box, I couldn't find the earring, it had come out of the satchel bag and I found the single earring stuck in between the corner of the farfetch carton box. The partner could have properly packed the earring securely. It was one of the worst packaging I received from all the online retailers I have shopped by far. The farfetch partners did a much better job at packaging their products securely.

Today

Ordered From: Boutique

Reviewed by: Caroline Dantas

Review

Parabéns pela eficiência e rapidez.

Today

Ordered From: Boutique

Reviewed by: Nigro Carlos

Review

No reviews submitted

Today

Ordered From: Italiani

Reviewed by: Frank53

Review

Great product and expedited shipping for FREE!!!

Today

Ordered From: Boutique

Reviewed by: Eloiso Fidalgo

Review

No reviews submitted

Today

Ordered From: Vinicio

Reviewed by: adriano

Review

EXCELÊNCIA NO SERVIÇO PRESTADO.

Today

Ordered From: Boutique

Reviewed by: LiM

Review

No reviews submitted

Today

Ordered From: Eraldo

Reviewed by: Jenna

Review

excellent selection and wonder speed for delivery.

Today

Ordered From: Boutique

Reviewed by: RS

Review

No reviews submitted

Today

Ordered From: Eraldo

Reviewed by: Christian Carcaman

Review

Love the service, shipping was super fast to the USA specially since the item was in Italy. My new to go place when looking for name brand items. Thanks!

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Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+1 (213) 375-0858

Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.