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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 15783 Reviews

Based on the reviews from the last 2 months

15783 Reviews

Today

Ordered From: Plum

Reviewed by: YU FEI

Review

The delivery is too slow

Today

Ordered From: Boutique

Reviewed by: Davie vdb

Review

No reviews submitted

Today

Ordered From: Stefania Mode

Reviewed by: Alegna Durán

Review

No reviews submitted

Today

Ordered From: Minetti

Reviewed by: polaris

Review

No reviews submitted

Today

Ordered From: Gente Roma

Reviewed by: Marco Studsgaard

Review

the zip hood bought, the zipper was a bit damaged or used I but I liked the hoodie overall... but I would hope that a discount happened

Today

Ordered From: Boutique

Reviewed by: David Chong

Review

No reviews submitted

Today

Ordered From: Cenere

Reviewed by: kazuo inoue

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Leila

Review

Thank you for everything.❤️

Today

Ordered From: Russo Capri

Reviewed by: KAZUE YAMAZAKI

Review

No reviews submitted

Today

Ordered From: MINOSHIN

Reviewed by: YUANHUI YANG

Review

No reviews submitted

of 1578
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+1 (213) 375-0858

Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.