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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 27197 Reviews

Based on the reviews from the last 2 months

27197 Reviews

Today

Ordered From: Noténom

Reviewed by: うるるたん

Review

発注してから2週間かかるのは分かりますがスピードで1週間かからないうちに届きました。 素敵なファッションばかりなので楽しく見たりしています。

Today

Ordered From: Boutique

Reviewed by: Mohammed Al-Amoudi

Review

No reviews submitted

Today

Ordered From: Vinicio

Reviewed by: Debbie M

Review

The Jimmy Choo clutch I ordered for my wedding is exquisite. Unfortunately your partner did not package the bag in a beautiful way, it made the $1600 product look extremely cheap.

Today

Ordered From: Boutique

Reviewed by: Hannah Strawn

Review

No reviews submitted

Today

Ordered From: D'Aniello

Reviewed by: yasuko sugimoto

Review

No reviews submitted

Today

Ordered From: Luisa World

Reviewed by: Debbie M

Review

I absolutely loved my Jimmy Choo shoes that I ordered to wear for my wedding ☺

Today

Ordered From: Deliberti

Reviewed by: Lucille

Review

No reviews submitted

Today

Ordered From: Equipe

Reviewed by: FRANCK

Review

Bonjour, je trouve dommage de m'avoir fait payer deux fois la livraison (10 euros x 2) alors que les commandes provenaient du même fournisseur et ont été envoyées au même moment. Ce malgré le fait qu'il s'agit de 2 commandes différentes. L'expédition des 2 commandes ayant été réalisée le même jours. J'aurai pu comprendre que l'on me facture deux fois les frais de port si les envois avaient été réalisés à quelques jours d'intervalle.

Today

Ordered From: Equipe

Reviewed by: FRANCK

Review

Bonjour, je trouve dommage de m'avoir fait payer deux fois la livraison (10 euros x 2) alors que les commandes provenaient du même fournisseur et ont été envoyées au même moment. Ce malgré le fait qu'il s'agit de 2 commandes différentes. L'expédition des 2 commandes ayant été réalisée le même jours. J'aurai pu comprendre que l'on me facture deux fois les frais de port si les envois avaient été réalisés à quelques jours d'intervalle.

Today

Ordered From: Vietti Crans Montana

Reviewed by: Ramon Ferreira

Review

No reviews submitted

of 2719
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

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