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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4,7 / 5 based on 17125 Reviews

Based on the reviews from the last 2 months

17125 Reviews

Today

Ordered From: Boutique

Reviewed by: elaine cristina

Review

No reviews submitted

Today

Ordered From: Stefania Mode

Reviewed by: julie pinke

Review

No reviews submitted

Today

Ordered From: Galiano

Reviewed by: Ana Zupanic

Review

Great service, great app, quickest delivery possible, the best overall experience!

Today

Ordered From: Boutique

Reviewed by: Kimberly H

Review

I love the Farfetch website and the people who work there. XOXO !!!!!!!!!!!!!

Today

Ordered From: MACONDO

Reviewed by: KI YUB

Review

No reviews submitted

Today

Ordered From: Ottodisanpietro

Reviewed by: Scott Grundmann

Review

Very happy indeed

Today

Ordered From: Antonioli

Reviewed by: philipp perl

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Wei Wen

Review

No reviews submitted

Today

Ordered From: Donne Concept store

Reviewed by: Brenda Vitucci

Review

Perfect seller. Had to send the shoes back through no fault of theirs. The fit was off for me.

Today

Ordered From: Antonioli Ibiza

Reviewed by: Maria Teresa

Review

El empaquetado podria ser un poco màs sugerente, elegante....... UN POCO MAS SORPRENDENTE. Para cuando recibes un paquete al verlo digas: Ohhhhhhhh. En fin ya saben.

of 1712
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3750 1250

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.