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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 20382 Reviews

Based on the reviews from the last 2 months

20382 Reviews
View: 1080

Today

Ordered From: Vitkac

Reviewed by: jiang yuanqing

Review

DHL因邮编不是精确的而延迟递送,我觉得没必要,现在都很少用邮编了,填一个城市的总邮编就好了吧。 合作商店确认货比较慢,我打了一次电话才确认发货。

Today

Ordered From: Boutique

Reviewed by: Rommel Cavalcante

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Mami

Review

お世話になります。 今回、ワンピースを購入しましたが、縫い目のほつれ、糸引きしていた箇所がありました。 発送前に検品をしっかりして欲しいです。 宜しくお願い致します。

Today

Ordered From: D2

Reviewed by: kfc

Review

Ich möchte mich generell dafür bedanken, dass Farfetch existiert. :)

Today

Ordered From: VALENTI

Reviewed by: badreya khaled

Review

One of the best

Today

Ordered From: Gente Roma

Reviewed by: Buga

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Alia Buadil

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: RODRIGO MANTOVANI

Review

No reviews submitted

Today

Ordered From: Uzerai

Reviewed by: MOCA

Review

質問に対するカスタマーサービスが丁寧で良かったです。 配送の際、住所の番地が抜けていてDHLの方からの問い合わせがありました。 気になるのはそれだけで、その他のサービスは良かったです。

Today

Ordered From: Boutique

Reviewed by: Amanda

Review

No reviews submitted

of 2038
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3750 1250

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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