Loading...

Loading...

Loading...

Please select a gender to shop

Loading your notifications....

You have no new notifications.

We'll let you know as soon as we have something new for you.

Please select a gender to shop!

Welcome to Farfetch, log in or sign up

FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 16533 Reviews

Based on the reviews from the last 2 months

16533 Reviews

Today

Ordered From: Boutique

Reviewed by: williane mendes

Review

No reviews submitted

Today

Ordered From: Megusta

Reviewed by: Thaksin Kraisornsirikul

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: liulei

Review

希望包包可以把原装盒子一起寄来,而不是一个袋子。包装不够精细,让人感觉不到是新的,吊牌都被拆下来了。反正,希望farfetch能够在包装上多把把关,毕竟买了一个奢侈品包包当然希望是漂亮的精致的,不是吗?

Today

Ordered From: Boutique

Reviewed by: LZ

Review

I gave the last question a 6, because I had some issues with my two previous orders. Both of them was canceled about a week or two later after I paid. The cancellation was due to no stock. I can understand that. But it doesn't have to be this slow right? And the refund is always slow and about between $30 to $80 short from what I paid. I hope this cancellation process can be handled better.

Today

Ordered From: Boutique

Reviewed by: Bruna Ferraz

Review

No reviews submitted

Today

Ordered From: Capsule By Eso

Reviewed by: YANG JIAO

Review

应该折扣在多一点 ,但是一定要保障是正品!

Today

Ordered From: Leam

Reviewed by: Mindy Cheng

Review

No reviews submitted

Today

Ordered From: Chin's

Reviewed by: Kelly Green

Review

No reviews submitted

Today

Ordered From: Leam

Reviewed by: han jingya

Review

No reviews submitted

Today

Ordered From: Umberto Giugliano Uomo

Reviewed by: Trang

Review

No reviews submitted

of 1653
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3750 1250

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.