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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 16835 Reviews

Based on the reviews from the last 2 months

16835 Reviews

Today

Ordered From: Noténom

Reviewed by: Eva Varanda

Review

No reviews submitted

Today

Ordered From: André Opticas

Reviewed by: Ivana Solidaki

Review

No reviews submitted

Today

Ordered From: Janes

Reviewed by: YO

Review

Sサイズを注文したにもかかわらず、XXLサイズがとどいた。 返品してもSサイズに交換してくれるのか。

Today

Ordered From: Stefania Mode

Reviewed by: Angeline

Review

I'm very disappointed to recved a wrong item. I was so excited looking forward for Tis Kenzo tiger sweatshirt but I recved a different piece. Now farfetch is out of stock. Can u pls advise. Thks

Today

Ordered From: Vitkac

Reviewed by: Wafi asri

Review

Superb service

Today

Ordered From: Boutique

Reviewed by: Ricky Madison

Review

No reviews submitted

Today

Ordered From: Chin's

Reviewed by: Cloud

Review

Why are the origins if the products not indicated in any case? It would be a helpful Information for every responsible customer.

Today

Ordered From: Vanilla Shoes & Bags

Reviewed by: Ramineh Gyr

Review

No reviews submitted

Today

Ordered From: SN3

Reviewed by: I. G.

Review

Sehr schnelle Lieferung! Alles top!

Today

Ordered From: Jean Pierre Bua

Reviewed by: choiinje

Review

좋은 편입니다

of 1683
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+1 (213) 375-0858

Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.