Loading...

Loading...

Loading...

Please select a gender to shop

Please select a gender to shop!

Welcome to Farfetch, log in or sign up

FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 15184 Reviews

Based on the reviews from the last 2 months

15184 Reviews

Today

Ordered From: Tops!

Reviewed by: Joanne Webster

Review

Delivery is incredibly fast. Unbeatable.

Today

Ordered From: Auzmendi

Reviewed by: Newnan Brian

Review

Superior service. Designer items not available anywhere else.

Today

Ordered From: Deliberti

Reviewed by: Theresa Chiappa

Review

No reviews submitted

Today

Ordered From: Browns

Reviewed by: Fabricio Amarolli

Review

No reviews submitted

Today

Ordered From: Societe Anonyme

Reviewed by: Paddy

Review

Thank you.

Today

Ordered From: Vitkac

Reviewed by: Kay

Review

Beautifully and securely packaged. Kept informed all the way from Farfetch from order to delivery.

Today

Ordered From: David Lawrence

Reviewed by: N@3

Review

Product excellent quality and super fast shipping internationally...I'm so happy with my purchase! I will be recommending to all!!😎😍🤑

Today

Ordered From: Boutique

Reviewed by: cida

Review

experiência favorável! fiz uma ótima escolha dos produtos.

Today

Ordered From: Dolci Trame

Reviewed by: Rita sadki

Review

Farfetch service and logistic is bomb but the staff from the dolci trame store are careless they send me the wrong size

Today

Ordered From: Santa Eulalia

Reviewed by: JOAO FRANCISCO

Review

No reviews submitted

of 1518
 

farfetch customer promise

At the heart of the Farfetch community is you – our customer.

Our promise is to ensure our service levels go above and beyond your expectations.

Our promise:

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock support

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, and ensuring you are updated every step of the way.

 

“I ordered a bunch of other items online from other companies the day I ordered this bag, and these things were coming from companies within the US. The bag I ordered from Farfetch came all the way from Italy and got here - before I even received shipping info/confirmation for the other items. Amazing!!!”

Janell M, October 2014

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone or on email. Alternatively, you might find the answer to your question on our Frequently Asked Questions page.

Phone

+1 (213) 375-0858

Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST

FAQ

Find the answer you need in our FAQs section.