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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 16487 Reviews

Based on the reviews from the last 2 months

16487 Reviews

Today

Ordered From: Tessabit

Reviewed by: Katinka Schmidt

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Adrienne G

Review

Excellent service received confirmation emails every step of the way. Fast secure delivery well packed very pleased with product purchased as a gift

Today

Ordered From: Degli Effetti Women

Reviewed by: Chris

Review

No reviews submitted

Today

Ordered From: Dinnes Vienna

Reviewed by: Leonid Golberg

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Heyam Alkhaldy

Review

cky beacuse I choose you ,, It was amazing experience, my order came on time I like your shop ❤️ It was the first experience but it was not be the last time 💕💕 But i don't get it my discount of first order

Today

Ordered From: Boutique Mantovani

Reviewed by: Eugene Cheng

Review

No reviews submitted

Today

Ordered From: Julian Fashion

Reviewed by: HEYAM Alkhaldy

Review

I Was very lucky beacuse I choose you ,, It was amazing experience, my order came on time I like your shop ❤️ It was the first experience but it was not be the last time 💕💕 But i don't get it my discount of first order 10% 💔

Today

Ordered From: Boutique

Reviewed by: Júlia Franchella

Review

No reviews submitted

Today

Ordered From: O'

Reviewed by: Alessandra Rivetti

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Nizi

Review

NUNCA havia comprado em uma loja com entrega tão rápida! Produtos de excelente qualidade e muito bem embalado e descrito!

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Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+1 (213) 375-0858

Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.