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Good news gift givers: we’ve extended our returns period for the Holiday season. That means more flexible returns on all orders placed between 17th November and 17th December 2017.


To take advantage of this you’ll need to use our free returns collection service. Here’s how:


1. Log in to ‘My Account’ by 3rd January 2018 to request a return

2. Schedule your returns pick-up by 9th January 2018



Oh and don’t forget the fine print…

Please ensure your return complies with our policy. Once it’s been received, we’ll refund you via your original payment method, which can take up to 14 working days to process depending on your bank or payment provider. Returned items will be refunded in full, excluding the cost of shipping when using our free collections service.



Present procrastinators, think of Farfetch as your gifts Guardian Angel. Our last order date to receive your pieces in time for Christmas is 16th December 2017 with Express Delivery.


Need a little more time to shop? We’ve got it covered with F90, a 90-minute delivery service in 12 cities and a same-day delivery service in 12 cities worldwide – full details of which can be found here. Please note that you’ll need to place your same-day delivery order by 22nd December to ensure it’s under your tree before Christmas.


Whatever your shopping style, we recommend ordering well in advance of Christmas, as these dates cannot be guaranteed if there are issues with payment or if additional checks need to be made.


Happy Holiday season from everyone at Farfetch!


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