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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 32227 Reviews

Based on the reviews from the last 2 months

32227 Reviews

Today

Ordered From: O'

Reviewed by: Irena Skorin

Review

No reviews submitted

Today

Ordered From: Sagmeister Women

Reviewed by: Andrea Ratej

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No reviews submitted

Today

Ordered From: Philip Browne

Reviewed by: marcio anania

Review

Adorei o tenis da adidas,muito lindo e confortavél..... A FARFETCH está de parabéns.....

Today

Ordered From: Boutique

Reviewed by: Vinicius moraes

Review

Tive que ligar 2 vezes no atendimento ao consumidor devido a nao alteraçao do status do produto, quanto a entrega.

Today

Ordered From: Ratti

Reviewed by: Olivier Nahas

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Joice Mendes

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No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Bianca rampazzi

Review

A bourique poderia enviar uma sacola ou poderia ter uma opção para presente , mesmo cobrando taxa extra de embalagem

Today

Ordered From: Suit

Reviewed by: Marta Moreira

Review

Muy mala experiencia no he recibido aún el artículo y lo dan como entregado a mis manos no ha lllegado El pedido realizado ni a pesar de haber dejado todos mis datos a mí nadie me ha pedido mi DNI ni he firmado ningún documento de que me haya sido entregado.Reclamaré y exigiré la devolución del importe del mismo,Se supone que si te piden hasta número de DNI te lo hagan llegar a tus manosA las cuales no hay llegado ni deben habérselo entregado a nadie que no sea mi persona.

Today

Ordered From: Dell'oglio

Reviewed by: Margaret Harrison

Review

Luxe to the doorstep!

Today

Ordered From: Philip Browne

Reviewed by: Christopher Andersson

Review

No reviews submitted

of 3222
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+61 871001758

Available Monday to Friday 8am-9pm HKT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.