FARFETCH REVIEWS
Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.
scored 4.7 / 5 based on 552096 Reviews
today
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the dress is beautiful...it was easy to order and it arrived quickly.
today
Piece Bought Giorgio Armani, crystal-embellished clutch bag
Ordered From: BOUTIQUE ANTONIA
Reviewed by:
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Buon servizio, ottimo prodotto
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today
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Ease of use
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Very fast delivery
today
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Sweat-shirt de qualité médiocre. Beaucoup trop fin.
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Pieces Bought SANDRO, faux pearl-embellished midi dress SANDRO, faux-pearl ribbed-knit top SANDRO, faux pearl-embellished midi dress SANDRO, Vayene tweed cropped jacket
Ordered From: SANDRO PARIS WH FR
Reviewed by:
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Guter Geschmack!
today
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Provided a good service
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slow delivery (should consider change carrier to DHL or UPS), poor package conditions, refund taking too long
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Site has very little product information. size 5 is not always size 5 for women, it is size 5 men which is size 4 women. Super disappointing.
Farfetch Customer Promise
At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember
Fast shipping
We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.
Fast response
We will answer your query within 1 business day
Free returns
We offer free global returns and pick-up service
Listen and resolve
We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way
Safe & secure shopping
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