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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 22451 Reviews

Based on the reviews from the last 2 months

22451 Reviews
View: 1080

Today

Ordered From: Penelope

Reviewed by: yick him

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No reviews submitted

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Ordered From: RAIL

Reviewed by: Maria Morais

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No reviews submitted

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Ordered From: Gibot Kids

Reviewed by: asma mohamed

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No reviews submitted

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Ordered From: Lattuada

Reviewed by: Tracey Sawyer

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No reviews submitted

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Ordered From: Tassinari

Reviewed by: Juliana Barr

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No reviews submitted

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Ordered From: BOUNTY

Reviewed by: nourah adel

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No reviews submitted

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Ordered From: Boutique

Reviewed by: Yawen Liu

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No reviews submitted

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Ordered From: Le9

Reviewed by: BQ

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No reviews submitted

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Ordered From: Hirshleifers

Reviewed by: ShahdAldera

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No reviews submitted

Today

Ordered From: McMullen

Reviewed by: Saffa Sleet

Review

It did not allow me tO ship it out quicker. Also it sat for 3 days at the shipping facility.

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Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+61 871001758

Available Monday to Friday 8am-9pm HKT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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