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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 16792 Reviews

Based on the reviews from the last 2 months

16792 Reviews

Today

Ordered From: Elite

Reviewed by: ace

Review

No reviews submitted

Today

Ordered From: Societe Anonyme

Reviewed by: MAKOTO FUJIWARA

Review

No reviews submitted

Today

Ordered From: TwentyOne St. Johns Wood

Reviewed by: Rachel Ee

Review

No reviews submitted

Today

Ordered From: Andorine

Reviewed by: Rachel Ee

Review

Consider asking partners not to print out return invoices and packaging slips to save paper. Most of the time I don't return the products, so it is not environmentally friendly to print these paper. Anyway. They can be printed out from website.

Today

Ordered From: Boutique

Reviewed by: Keith Tan

Review

No reviews submitted

Today

Ordered From: Antonioli

Reviewed by: Keith Tan

Review

No reviews submitted

Today

Ordered From: Prima Pagina

Reviewed by: Frieda

Review

The package was well done, even the shoe box was wrapped! But, it is missing the shoe bag that was provided by Marsell....

Today

Ordered From: O'

Reviewed by: vwma

Review

いつも迅速に配送して頂いています。 包装もとてもいいです。

Today

Ordered From: McMullen

Reviewed by: kuromi

Review

海外通販なので、届くまでに少し日数はかかりますが、関税がかからないこと、サイズが豊富なことが気に入ってます。

Today

Ordered From: Apropos The Concept Store

Reviewed by: Laila Al

Review

Thanks alot

of 1679
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+1 (213) 375-0858

Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.