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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 15820 Reviews

Based on the reviews from the last 2 months

15820 Reviews

Today

Ordered From: Umberto Giugliano

Reviewed by: Nataliya Nabieva

Review

No reviews submitted

Today

Ordered From: A.M.R.

Reviewed by: carla francisco

Review

Grand choix de marques, livraison extrêmement rapide et remboursements des retours très rapide. j'adore. Merci

Today

Ordered From: Nugnes 1920

Reviewed by: Thu sananikone

Review

No reviews submitted

Today

Ordered From: O'

Reviewed by: eva vogel

Review

Thankssss I love it

Today

Ordered From: Skala

Reviewed by: neil hodgin

Review

Fantastic

Today

Ordered From: Boutique

Reviewed by: Rikki Cross

Review

No reviews submitted

Today

Ordered From: Childsplay Clothing

Reviewed by: Garry Bradford

Review

Competitive prices, great range of products and speedy delivery.

Today

Ordered From: Galiano

Reviewed by: Joep

Review

Snelle levering

Today

Ordered From: Gaudenzi

Reviewed by: Nathalie Ramault

Review

No reviews submitted

Today

Ordered From: Eraldo

Reviewed by: HGL

Review

Alles prima!

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Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3750 1250

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.