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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 26986 Reviews

Based on the reviews from the last 2 months

26986 Reviews
View: 1080

Today

Ordered From: Loschi

Reviewed by: Célia Santos

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by:

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Silviya

Review

No reviews submitted

Today

Ordered From: Luisa World

Reviewed by: Marwa Marafie

Review

The inner zipper was open. After the zipper was closed the area where the zipper was open the leather was bent.

Today

Ordered From: D'Aniello

Reviewed by: Marwa Marafie

Review

The bag had dust on the sides

Today

Ordered From: Boutique

Reviewed by: Amanda Jayne

Review

Farfetch.com is THE BEST website I have ever shopped at. From the range available, the ease of using the website, the trouble free returns, the speedy deliveries from all over the globe and the beautiful packaging. Super impressed and cannot fault. I will be a returning customer 😁

Today

Ordered From: Boutique

Reviewed by: Shar

Review

Always great experiences.

Today

Ordered From: Boutique

Reviewed by: SugarPop

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No reviews submitted

Today

Ordered From: Tessabit

Reviewed by: Damien Mayfield

Review

My son shoes look like someone else worn them on the bottom

Today

Ordered From: Biondini Paris

Reviewed by: arwa

Review

No reviews submitted

of 2698
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3750 1250

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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We use cookies to enhance your user experience and improve the quality of our site. If you continue browsing, we’ll assume that you consent to receiving all cookies. Find out more