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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 26982 Reviews

Based on the reviews from the last 2 months

26982 Reviews

Today

Ordered From: Julian Fashion

Reviewed by: Phillip Jordan

Review

Fast service. Placed order on Saturday and on my front porch, from Italy, by Wednesday.

Today

Ordered From: Idrisi

Reviewed by: PGT

Review

Foi uma total desilusão os ténis que encomendei porque pelas fotos e pela descrição pensei que tinham um "print" baço na pele e afinal os ténis tem, no meu ponto de vista, um exagero de "glitter" e se isso tivesse na descrição eu nunca os teria comprado porque não é nada o meu género. Em relação ao serviço da farfetch só tenho a dar os meus parabéns, super profissionais, funcionários super simpáticos, atenciosos, como foi o caso da Sofia, do José e do Francisco e todo o processo desde a encomenda até à devolução foi tudo excelente. Obrigada e continuação de bom serviço! Os meus cumprimentos Patrícia Tavares

Today

Ordered From: Julian Fashion

Reviewed by: Carole Moskowitz

Review

No reviews submitted

Today

Ordered From: L'Eclaireur

Reviewed by: Yves Marcoux

Review

No reviews submitted

Today

Ordered From: MARKARIDE

Reviewed by: Janna

Review

No reviews submitted

Today

Ordered From: Tessabit

Reviewed by: Annabelle

Review

No reviews submitted

Today

Ordered From: American Rag

Reviewed by: shuyang zhao

Review

No reviews submitted

Today

Ordered From: G & B

Reviewed by: kristeen charles

Review

No reviews submitted

Today

Ordered From: SIX London

Reviewed by: D Whitehill

Review

Perfect from start to finish! Especially appreciated the email notification when my item came back in stock. Thank you!

Today

Ordered From: Minetti

Reviewed by: Linda Parma

Review

Received promptly and packaged great. Thank you. Love Farfetch! Linda P.

of 2698
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3750 1250

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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