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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 21708 Reviews

Based on the reviews from the last 2 months

21708 Reviews
View: 1080

Today

Ordered From: Tessabit

Reviewed by: Ashraf Gamal

Review

Excellent

Today

Ordered From: Nugnes 1920

Reviewed by: Angélica Guimarães

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: mohammad turki

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Joe G.

Review

No reviews submitted

Today

Ordered From: Eraldo

Reviewed by: Mr. Salvatore

Review

What can I say? I ordered the King pin. I received the Queen pin. The box it was in is marked King pin. I'm not going to return it. I would have preferred the King, but the Queen is okay. Hence the neutral rating.

Today

Ordered From: Club Designer Taiwan

Reviewed by: Norah

Review

You are wonderful, fast response, and today I received the shoe. Thank you. You were interested in packing and cardboard, and now I am waiting for the bag. God willing, I will deal with you.

Today

Ordered From: Giulio

Reviewed by: Bong Kim

Review

No reviews submitted

Today

Ordered From: Cuccuini

Reviewed by: Richard Umfrid

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Max Garza

Review

Me encanto el servicio, muy rapido

Today

Ordered From: Boutique

Reviewed by: Dominque

Review

No reviews submitted

of 2170
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3962 2362

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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