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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 23758 Reviews

Based on the reviews from the last 2 months

23758 Reviews
View: 1080

Today

Ordered From: Suit

Reviewed by: Susan Rustom

Review

No reviews submitted

Today

Ordered From: O'

Reviewed by: R. S.

Review

No reviews submitted

Today

Ordered From: Tessabit

Reviewed by: CHUI HING

Review

No reviews submitted

Today

Ordered From: Sugar

Reviewed by: Zoey Wang

Review

No reviews submitted

Today

Ordered From: Il Duomo

Reviewed by: ラウール

Review

今回スニーカーを購入したショップは発送も敏速で梱包も丁寧でした。以前洋服を購入したショップは送られてきた洋服に香水のような匂いが残っていて臭かったので、、それと比較すると今回のショップの対応は大満足です。

Today

Ordered From: Dope Factory

Reviewed by: Meizi Jin

Review

DHLの宛先に部屋番号が記載されていなかったので、受け取り予定日に受け取れませんでした。 今後は部屋番号まで記載して欲しいです。

Today

Ordered From: Boutique

Reviewed by: Fodor Levente

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: D. de

Review

very quick and perfect delivery

Today

Ordered From: Stefania Mode

Reviewed by: Chien Yu

Review

I order the pink bag, but arrive is gray bag. fortunately I like both of color.

Today

Ordered From: Vinicio

Reviewed by: Katherine stakos

Review

The order arrived in a plastic bag that was opened Wasn’t packaged correctly No Dolce Box as it will be used for a wedding and was disappointed when paying so much for a bow tie

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Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Round the clock

We are committed to handling any issues and we will refund any charges for deliveries/orders made in our error, ensuring you are updated every step of the way.

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+44 (0) 20 3962 2362

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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