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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 16905 Reviews

Based on the reviews from the last 2 months

16905 Reviews

Today

Ordered From: 13metriquadri

Reviewed by: Heike Beaujean

Review

Great to know that small businesses are connected in a world wide network!

Today

Ordered From: Dolci Trame

Reviewed by: MAIKO OTSUKA

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Rhona Turnley

Review

I ordered a reasonably priced AUD 2,000 MARCHESA NOTTE embroidered floral dress. The ordering process was excellent, the delivery time was excellent, the quality of the dress is fabulous, the fit is perfect. However, the packaging did not reflect the price tag of the garment - the dress was inside a plastic bag which was inside an oversize box with no packing material, the dress was pretty much just sliding around. I was so excited waiting to received this beautiful dress, but when it arrived it looked like someone had just shoved it in a box. Sadly disappointing, when I compare this packaging to my recent online purchase of a Louis Vuitton wallet, which was half the cost & a fraction of the size.

Today

Ordered From: Julian Fashion

Reviewed by: TZU JUNG

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Sophie Vanmalleghem

Review

No reviews submitted

Today

Ordered From: Hirshleifers

Reviewed by: Sandeejaycee

Review

Good service. Very satisfied

Today

Ordered From: A.M.R.

Reviewed by: MT

Review

Couldn`t believe how fast the delivery was! Overall was very impressed and will order from Farfetch again.

Today

Ordered From: Boutique

Reviewed by: Joslyn Oaklands

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Joslyn Oaklands

Review

No reviews submitted

Today

Ordered From: Luciana

Reviewed by: アイアンガール

Review

先週、NYCのバーニーズで午前中このバッグを見かけて、夕方買いに行ったら売り切れで。 人気の色なんですね。 見つかってうれしいです。 包装も綺麗でありがとうございました。

of 1690
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

+61 871001758

Available Monday to Friday 9am-6pm AEST

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.