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FARFETCH REVIEWS

Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.

Farfetch scored 4.7 / 5 based on 37327 Reviews

Based on the reviews from the last 2 months

37327 Reviews
View: 1080

Today

Ordered From: ACNE WH SE

Reviewed by: mario mastropietro

Review

No reviews submitted

Today

Ordered From: VALENTI

Reviewed by: YB

Review

No reviews submitted

Today

Ordered From: Sagmeister Women

Reviewed by: María Jesús

Review

No reviews submitted

Today

Ordered From: Boutique

Reviewed by: Sar

Review

No reviews submitted

Today

Ordered From: MACONDO

Reviewed by: Brakha Sarah

Review

No reviews submitted

Today

Ordered From: JESUS

Reviewed by: Calum Boyle

Review

Can’t criticise anything, from start to finish everything perfect.

Today

Ordered From: Boutique

Reviewed by: Shehzad Noor

Review

No reviews submitted

Today

Ordered From: Super

Reviewed by: Winnie Kwan

Review

A great shopping experience I ever had

Today

Ordered From: D'Aniello

Reviewed by: kyoichiro yamamoto

Review

No reviews submitted

Today

Ordered From: THE SHOP AT BLUEBIRD

Reviewed by:

Review

I’ve got email saying that my parcel will be here between 11-13 so I took half day off but didn’t come!!! Came like 17-18. I’ve tried to contact DHL but there is only machine... I know it’s not Farfetch problems but I just want to mention it.

of 3732
 

Farfetch Customer Promise

At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember

Fast shipping

We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.

Fast response

We will answer your query within 1 business day

Free returns

We offer free global returns and pick-up service

Listen and resolve

We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way

Safe & secure shopping

Need help?

If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:

Phone

800 032 0327

Available Monday to Friday 8am-11pm GMT and Saturday to Sunday 9am-9pm GMT

Email

Click here to send us an email

Or you might find the answer to your question on our Frequently Asked Questions page.

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