Contact Us

How to contact us

Phone

+1 (213) 550-3798 (available Monday-Friday, 9am–8pm PST and Saturday-Sunday 9am – 5.30pm PST)

Chat

Available Monday-Friday, 9am–8pm PST and Saturday-Sunday 9am – 5.30pm PST

Click here to open Chat

FAQ

Find the answer you need in our FAQs section.

Please note that due to Thanksgiving our offices will be closed on Friday November 28th from 2.30am to 8am GMT.

Load Contact Form

Other Enquiries

Press:

Email: press@farfetch.com
If you are a journalist and require images for editorial purposes, please e-mail your requests to press@farfetch.com. Please note that we do not hold samples, however, we may be able to put you in touch with our partner boutiques to obtain these.

Affiliates:

Email: affiliates@farfetch.com
If you are interested in joining the Farfetch affiliate programme, please e-mail us at affiliates@farfetch.com and include the name and URL of the website. To find out more about our affiliate scheme, please click here.

Retail Partners:

Email: retailpartners@farfetch.com
Would you like to join Farfetch as a retail partner? Please e-mail retailpartners@farfetch.com with details of your boutique, including a website address if you have one.

Jobs:

Email: jobs@farfetch.com
If you are interested in a career at Farfetch, please visit our careers page or e-mail your CV to jobs@farfetch.com.

Buying:

Please note that Farfetch operates as a marketplace for independent boutiques. We do not have a buying department and we do not buy stock directly from brands.

How To Shop

BOUTIQUES & PRODUCTS

Farfetch is an online marketplace that brings together the world’s best independent boutiques, offering customers a vast selection of designer pieces curated by some of the most renowned, exciting and unique buyers in the fashion industry.

Each boutique has a distinctive style and the site features everything from emerging or niche designers to big-name brands and luxe labels. Farfetch is the place to come for pieces that you won’t find anywhere else online.

We divide labels into two categories: Luxe and Lab. Each category has a distinct identity, allowing you to shop similar brands in a single click.

Luxe is where you will find high-end designers and leading experimental brands such as Alexander McQueen and Givenchy.

Lab is home to contemporary, experimental, and emerging labels such as Acne, Simone Rocha and Henrik Vibskov.

HOW TO FIND PRODUCTS

At Farfetch you can shop in multiple ways. The easiest way is to browse using the drop-down navigation menus at the top of the page, where you can find links to new products, designers, departments and our edits. If you know what you are looking for, use the search box at the top right.

HOW TO ORDER & PAY

When you find an item you wish to purchase, simply select your size (there is a size guide for every item) and the quantity, then click ‘Add to bag’. You can continue shopping and add more items to your bag, or you can proceed to checkout.

Our checkout process is quick and straightforward. No matter how many items you have in your shopping bag or how many boutiques they are sourced from, you only need to check out once. We ship worldwide via DHL, with services from UPS in selected countries. Please choose your shipping preference for each boutique from which you have purchased, then proceed to payment and select your payment method. We accept all major credit and debit cards, as well as PayPal.

Once you have placed your order you will receive an e-mail acknowledgement before we initiate our validation process. Your order will be shipped directly from the boutiques to you.

Orders & shipping

Order tracking

After placing an order, you will receive an e-mail acknowledgment. This will be followed by another e-mail once we have verified your payment details and approved your order for shipping.

In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information.

All items are shipped directly from our boutiques. If you have ordered items from more than one boutique, you will receive a separate delivery from each boutique.
You will receive regular e-mail updates on the delivery status of your order. You can also check the status in the My Account section of Farfetch or on www.dhl.com or www.ups.com by inserting the tracking number supplied.
Shipping times will vary. Please refer to our shipping section for more information. Farfetch cannot take responsibility for delays due to customs clearance or payment transaction.

Cancellations

You can cancel your order, for any reason, up to the moment it is processed by the boutique. Once it has been processed, you cannot cancel but you may return your order.
Alternatively, You can use the contact form below, or call us on +1 (213) 550-3798 (available Monday-Friday, 9am–8pm PST and Saturday-Sunday 9am – 5.30pm PST).

Shipping

Shipping


Click on the links below for further information about our shipping services:



Shipping Information


We ship worldwide via DHL Express, with services from UPS in selected countries. All services make deliveries between Monday and Friday 9am-5pm. Please note that some services may not be available in all countries. Shipping is calculated at the checkout. For an estimate, select your delivery location below:**

*Shipping price is based on a box weighing up to 8kg. If your package is heavier than this it may incur an additional charge.
**From time to time we offer promotional shipping rates that will not be reflected in this table. For details on these rates, please refer to our promotional banners and newsletters.

Shipping Times:


DHL EXPRESS
Most of Europe and USA: delivery within 2-4 days*
Rest of the world: delivery within 3-7 days*

UPS STANDARD
Only available within Europe: delivery within 5-7 days*

UPS EXPRESS SAVER
Most of Europe and USA: delivery within 2-4 days*
Rest of the world: delivery within 3-7 days*

*Shipping times are to be used as a guide only and are based on time from order. Farfetch cannot take responsibility for delays due to customs clearance or payment transaction.


Duties & Taxes


CUSTOMERS IN THE EUROPEAN UNION, USA, CANADA, CHINA, AUSTRALIA, SWITZERLAND, SINGAPORE, SOUTH KOREA, INDIA, NORWAY, KUWAIT, QATAR, SAUDI ARABIA, TAIWAN, U.A.E, JAPAN AND RUSSIA.
We cover the cost of import duties to the above countries. You will not receive an additional bill from the courier. If you are ordering from within your own customs zone or country, import duties will not be applicable, however, you may have to pay VAT or local sales taxes. For the UK and the USA, these are included at the checkout.

ALL OTHER CUSTOMERS
For all other customers, import duty is not included in the prices you see online. You may have to pay import duties upon receipt of your order or at a later date depending on your customs authority. You will not have to pay VAT or sales taxes, but there may be other local taxes that you need to pay to receive your order.

If you have any questions please click here to submit an enquiry.

Shipping to Russia

Please note: Delivery to Russia takes from 3 to 4 days.

IMPORTANT INFORMATION FOR CUSTOMERS IN RUSSIA

Your order will not be taxed unless your monthly import allowance exceeds the 1000 euro price point, and/or weight limit of 31 kg.
For example, if on the 5th of October you have received a delivery totalling 100 euros, and on the 20th of October – a delivery totalling 800 euros, then sum of your import duties, 900 euros, is less than permitted allowance so no tax needs to be paid.

However, if on the 5th of October you have received a delivery worth 100 euros and on the 20th of October a delivery worth 910 euros , then sum will be equal to 1010 euro. In that case tax to be paid is 30% of the exceeding the amount. In this particular case – 30% of 10 euro.

For the registration and correct handling procedures, you will be required to submit a copy of your passport. Customs might ask for additional paperwork.


CUSTOMS HANDLING FEE
You will not have to pay the customs handling fee unless your order is worth less than 200 euros. If your order is worth more than 200 euros but less than 1000 euros, you will have to pay a fee of 600 rubles + 108 rubles VAT per parcel.

If your delivery is worth more than 1000 euros, you will be charged 2000 rubles + 360 rubles VAT for parcels containing up to five items. From the 6th item onward you will be charged an additional 400 rubles + 72 rubles VAT for each additional 5 items in the parcel.

Storage of the parcels is free for the first three days. Starting from the 4th day you will be charged 6 rubles + 1,08 rubles VAT per kg per day (minimum charge is 500 rubles + 90 rubles VAT).

Shipping to China

Please note: In January 2011 regulations for importing goods into China changed. All importers and exporters in China are now required to register with customs authorities for a customs registration number. In order to clear your goods, you may be asked to provide this number to DHL. If you do not have one, DHL will help you to find a qualified agent to import your order.

Shipping to USA

For imports from Europe please be aware that US Customs may ask for your IRS, EIN or SSN number before enabling delivery to your address. You will have one week to provide this information. Click here for more details from US Customs.

For information on returns and refunds please click here.

Returns & Refunds

Free Returns Pick Up

Book a free returns pick-up
Farfetch offers a free collection service to all customers.

You have 14 days from receiving your order to return the item to the boutique. We strongly recommend that you book your free returns pick-up within 7 days of receiving your order to ensure that it arrives back to the boutique in time. Please note that we can only collect returns from the same country to which your order was delivered.

To book a free returns pick-up:
Sign in to Farfetch and go to ‘My account’;
Under 'Orders' click on the 'Book a return collection’ link next to the order you want to return;
Select the items you would like to return and follow the steps to schedule a pick-up time and address.

We will e-mail you with your Returns Merchandise Authorisation (RMA) number, confirmation of your collection time and address, a booking reference number and returns documents.


What happens next?

1. Print out the Air Way Bill and attach it to the outside of the parcel (there will be a label for each package plus an archive copy that you must give to the courier). Please print or save a copy of the Air Way Bill for your records – you can use this to track your return shipment
2. If you have been provided with a Returns Invoice for Customs, please print two copies and enclose one inside the package and a signed copy on the outside of the package with the Air Way Bill
3. Please do not seal your package until the driver has arrived to collect your return as they need to check the package first

Please note: if you are returning items to multiple boutiques, you will need to request a return collection for each boutique. Simply visit the My Account section of the site to arrange additional collections.

Returns Policy

Returned items must conform to our returns policy:
Your returned item must arrive at the boutique no later than 14 days after you receive the order. After this time we cannot guarantee that the boutique will accept the order for refund;
We strongly recommend that you book your return pick-up within 7 days of receiving your order to ensure that it arrives at the boutique within 14 days. Please contact customer services if you have any queries relating to this;
Please note we can only collect returns from the same country to which your order was delivered. If you have returned an item from a country other than your delivery country, you might have to pay additional import duties. We strongly advise that you do not do this and instead use our free returns collection service;
Once your return has been received by the boutique and it complies with our returns policy, we will refund you by your original payment method;
We strongly advise all customers to check garments thoroughly upon delivery before removing any attached tags and before disposing of any original packaging;
Items must be returned unworn, unwashed, undamaged and unused with their original tags. Footwear and accessories must be returned in the original boxes provided and inside a protective shipping box;
If the item comes with a security tag this must be left on. If the security tag is removed then the returned item will not comply with the returns policy and will not be refunded;
Hosiery must be returned in its unopened packages and lingerie must only be tried on over your own lingerie garments;
We recommend that you return items in their original packaging to ensure the necessary protection when in transit;
Returned items will be refunded excluding the cost of shipping when using our free collections service;
We do not accept returns for earrings of any type (costume or fine jewellery), nor for any fine jewellery items

EXCHANGES

If you would like to exchange an item, you will need to return the original item and then place a new order. You will receive a full refund for the original item, according to our returns policy.

Refunds

Once the boutique has received your item we will refund you by your original payment method. Payments can take up to 14 working days to process. Returned items will be refunded excluding the original cost of shipping.

Returns from Russia

Returns info for costumers in Russia

We offer a free return pick-up service.
You have 14 days after your parcel delivery to return it to the boutique. We strongly recommend that you book the return within first 7 days of receiving of your parcel, so that our courier has sufficient time to return it to the boutique within the specified timeframe. For more information please visit Returns & Refunds section.

If your return shipment is valued < 1000 Euros:
Please book a return by logging into 'My Account', to use our free returns collection service with DHL.
If your return shipment is valued > 1000 Euros:
Returns of any goods valued at >1000 Euros will require additional fee to be paid to Russian customs. Please contact your local customs bureau for more information.

When the English invoice has been issued please contact DHL Russia on ru911@dhl.com or +7(495)9561000 ext 2811 to obtain a form, declaring transfer of goods by individual, that will be necessary to complete the return.

Once you have received your customs bill you can then book a pick-up date with DHL.

click & collect

Farfetch is pleased to offer our new Click & Collect service, available in a selection of our biggest boutiques. Now you can purchase online and collect your item from a participating Farfetch boutique.

how it works

  • Add an item to your shopping basket and go to checkout.
  • At the checkout, select 'Deliver your order to a Farfetch boutique'
  • Enter a postcode city or boutique name to search for a convenient boutique to collect from and select the boutique
  • Enter your details and complete the secure online payment
  • We'll email you when your order is despatched and also when it's ready to collect
  • Take ID with your full name and 'your order is ready to collect' email to the store. You can print this off or show the email on your smartphone.
  • Your order will be held at your chosen store for 7 days before it is returned to the original boutique for a refund.

which boutiques offer the click & collect delivery service?

Click & Collect is not available at all Farfetch boutiques. Use the boutique finder to find your most convenient boutique

Is there a charge for Click & Collect?

If you are collecting your order at the boutique you ordered from, there is no delivery charge. If you are collecting an order from a boutique you did not order from then you will be charged delivery.This will be calculated at checkout.

How long are orders kept In store for collection?

You have 7 days from receiving "your order is ready to collect" email to collect your order from your chosen boutique. If you do not collect your item within 7 days it will be returned to the original boutique. The boutique will then process your refund.

How do I return my item to a boutique?

You have 14 days from receiving your 'order is ready to collect email' to return the item to a boutique (this doesn't have to be the one you collected from). We strongly recommend that you take your item to a boutique within 7 days of receiving "your order is ready to collect" email to ensure that it arrives back to the original boutique in time.

Within "my account" you need to select the "Return in store" option and follow the steps to select a convenient boutique.

Alternatively you can use the free collection service even if you picked up your order from a boutique. Click here for full details

How long do i have to return an item if I have decided to return my item to a boutique?

We recommend that you take your item back to the boutique you collected your item from within 7 days of receiving "your order is ready to collect" email to ensure that it arrives back to the original boutique in time.

Can I change the collection boutique for my order?

Unfortunately you cannot change the collection boutique once you have placed your order.

Can someone else collect my order?

Unfortunately you will need to collect the order yourself and bring ID with your full name and your "order is ready to collect" email

faqs

  • All FAQs
  • How to Shop faqs
  • Orders & Shipping FAQs
  • Returns & Refunds FAQs
How to Shop FAQs

HOW DO I MAKE A PURCHASE ON FARFETCH?

Before you start shopping, we recommend that you read our terms and conditions. Once you register on Farfetch, you will be able to place an order. For full instructions on how to complete your order, from selection to payment, please visit the How to shop section.

WHAT PAYMENT METHODS DOES FARFETCH ACCEPT?

Farfetch accepts Visa, MasterCard, American Express, Delta, Visa Electron and PayPal. Some cards may require authorisation from the issuing bank.

Is it safe to use my credit card online at farfetch?

We take security very seriously and our payment process uses the most advanced coding methods. Farfetch also supplies VeriSign certificates and ATW for your safety.

Which currency can I buy in?

The currency will be set according to your location and displayed at checkout. Please note that $ always refers to USD.

How do I know my new item will fit me?

Every item on Farfetch has a size guide. Click on the link above the size selection to view a conversion chart. For a specific size or measurement query, please contact our Customer Service team. If the item doesn't fit you, you can return it using our free returns pick-up service. Please refer to our returns policy.

How do I know which items are in stock?

All items shown on the website are in stock. However, putting an item in your shopping basket does not reserve it for you.

WILL NEW BRANDS BE ADDED TO THE WEBSITE? IF SO, WHEN?

We are always on the lookout for new boutiques and brands to add to Farfetch. We carry out regular customer surveys to help us to create a website that caters to your needs.

Are you going to have my size again?

If your size is out of stock, you can click on the ‘Size unavailable’ link next to the item. You will then be notified by e-mail if your size becomes available.

I have seen an item in one of your stores. Can I order it online?

The stock online is the stock that we offer from each of our boutiques. However, please contact our Customer Service team if you have a specific query.

CAN I MAKE A SPECIAL REQUEST ON MY ORDER, FOR EXAMPLE, TO HAVE AN ITEM ALTERED TO FIT ME?

Unfortunately, we cannot accept special requests on orders at this time.

CAN I RESERVE AN ITEM TO BUY LATER?

At the moment we do not provide a holding service at our boutiques.

Do you offer a personal shopping service?

Unfortunately, we do not currently offer this service.

Will my personal information be kept private?

We guarantee that all personal data will be kept private and confidential, and that we will never give out any of your information without your authorisation. For further details, please see the Farfetch privacy policy.
Orders & Shipping FAQs

How will I know my order has been received?

After your purchase has been made you will receive a confirmation e-mail. This does not mean that your order has been accepted. Your order will be accepted and dispatched once your credit card and address details have been verified.

Can I cancel my order?

Farfetch is happy to accept cancellations, for any reason, up to the moment your order has been processed by the boutique. After that, you cannot cancel your order, but you may return it. For instructions on how to do this, please refer to our cancellations page.

When will I be charged?

If you paid by debit card or PayPal, payment will usually be taken immediately. If you cancel your order before it is processed, we will refund you through your original payment method.
If you paid by credit card, payment will usually be taken once your order is approved and ready for shipping. Please be aware that your bank or card issuer may reserve the money, meaning that you can't use it for a short period. If you cancel your order before it is processed, we will simply cancel the transaction and there will be no need to process a refund.

How much will I be charged for shipping?

Shipping costs are calculated based on the size, weight and destination of your order. All shipments are processed by DHL Express or UPS, Farfetch's partner carriers. For a shipping cost estimate, see our shipping information section. From time to time we offer promotional shipping rates that will not be reflected in this table. For details on these rates, please refer to the promotional banners and newsletters.

Will there be additional duties or taxes payable on my purchase?

We cover the cost of import duties on orders to the European Union, USA, Canada, China, Australia, Switzerland, Singapore, South Korea, Japan - the price you see is the price you pay. For all other customers, import duty is not included in the prices you see online. You may have to pay import duties upon receipt of your order or at a later date depending on your customs authority. Click here for more details.

How do I track the delivery of my order?

You will receive regular e-mail updates on the delivery status of your order. You can also check the status in the My Account section of Farfetch or on http://www.dhl.com or http://www.ups.com by inserting the tracking number supplied.

MY ORDER IS INCOMPLETE. WHEN WILL MY REMAINING ITEMS BE DELIVERED?

If you have ordered items from more than one boutique the items will arrive in separate shipments and may not be delivered to you simultaneously. Please contact our Customer Service team who will be able to assist you.

Why don't you have the item I ordered?

We offer an unrivalled range of designer products, which means that the quantities of each piece are very limited. We keep our website stock synchronised with the boutiques so if an item is available online it should be in stock at the store. However, if an item is sold in store and online simultaneously, our stock information may be temporarily inaccurate.

How can I expect to receive the goods?

All orders will be delivered in Farfetch packaging, which will protect your items and ensure that they reach you in perfect condition.

Do you ship to my country?

We ship worldwide using DHL Express and UPS.
Please note: Customs authorities in Russia have tightened restrictions on import shipments, which can lead to delays in delivery.

CAN FARFETCH SHIP TO MORE THAN ONE ADDRESS IN A SINGLE ORDER?

We can ship one order to one address. If you would like to change your shipping address after you have placed your order, please request an address replacement by contacting us. It is not possible to change addresses to a different country.

How long will it be before I receive my order?

Once your payment details have been verified and approved, we will ship your order with the service you have selected. Please refer to our shipping section for more information.

Do you deliver to PO Boxes?

At this moment we do not deliver to PO Boxes due to courier restrictions.
Returns & Refunds FAQs

Can I return my order?

Farfetch offers a free collection service to all customers. To use this service, you will need to book a returns pick-up within five days of receiving your order.

How do I book a free collection?

Sign in to Farfetch and go to My Account. In the Your Orders section, click on the link next to the order you want to return. Select the items you want to return and follow the steps to book a pick-up time and address. We will e-mail you a Returns Merchandise Authorisation (RMA) number with confirmation of your collection time and address, a booking reference number and returns documents. Please refer to our returns and refunds section for more information.

I RETURNED AN ITEM. WHEN WILL I RECEIVE MY REFUND?

Once your return has been received by the boutique and it complies with our returns policy, we will refund you by your original payment method. Please be aware that payments can take up to 14 working days to process depending on your bank or payment provider. Returned items will be refunded excluding the original cost of shipping.

MY ORDER WAS CANCELLED. WHEN WILL I RECEIVE A REFUND?

If a cancellation is made before the order is processed, we will refund you through your original payment method, depending on whether we already took payment from your account or not.
If you paid by debit card or PayPal, payment will usually be taken immediately. If you cancel your order before it is processed, we will refund you through your original payment method.
If you paid by credit card, payment will usually be taken once your order is approved and ready for shipping. Please be aware that your bank or card issuer may reserve the money, meaning that you can't use it for a short period. If you cancel your order before it is processed, we will simply cancel the transaction and there will be no need to process a refund.

When will my refund or cancellation value be in my account to spend again?

We aim to process refunds and cancellations as swiftly as possible, and will keep you up to date by e-mail. Please be aware that payments can take up to 14 working days to process depending on your bank or payment provider.

Will custom duties, sales tax or VAT be refunded on a return?

If you are a customer in the European Union, USA, Canada, China, Australia, Switzerland, Singapore, South Korea, Japan, you will be refunded the cost of your order including any sales tax and import duties that were applicable at the time of your purchase, but excluding the original shipping cost.
All other customers will be refunded the cost of your order including any VAT or sales tax that were applicable at the time of your purchase, but excluding the original shopping cost and any import duties incurred to receive your order. You may be able to recover import duties for returned items by contacting your local customs bureau directly.

Can I exchange my item?

If you would like to exchange an item, you will need to return the original item and place a new order. You will receive a full refund for the returned item according to our returns policy.

Terms & Conditions

These terms and conditions (together with the information and policies contained in the "Customer Service" pages on the website and any other documents referred in these terms and conditions) ("Terms and Conditions") set out the legal terms that apply to your use of our website http://www.farfetch.com (the "Website") and the other services that we provide (the "Services").

Please read these Terms and Conditions carefully and make sure that you understand them, before using the Services. Please note that by using the Services, you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you will not be able to use the Services and you should leave the Website immediately. If you continue to use the Website or if you order products, we will take this as your acceptance of these Terms and Conditions.

1. Understanding these Terms and Conditions

When certain words and phrases are used in these Terms and Conditions, they have specific meanings (these are known as 'defined terms'). You can identify these defined terms because they start with capital letters (even if they are not at the start of a sentence). Where a defined term is used, it has the meaning given to it in the section of the Terms and Conditions where it was defined (you can find these meanings by looking at the sentence where the defined term is included in brackets and speech marks).

When we refer to "we", "us" or "our", we mean FarFetch.com Limited. Where we refer to "you" or "your" we mean you, the person using the Services.

We have used headings to help you understand these Terms and Conditions and to easily locate information. These Terms and Conditions are only available in the English language. We will not file copies of the contracts between us and you relating to our supply of the Services, or between you and the Partner Boutiques relating to the sale of the products, so we recommend that you print or save a copy of these Terms and Conditions for your records (but please note that we may amend these Terms and Conditions from time to time so please check the Website regularly, and each time you use the Services to order products, to ensure you understand the legal terms which apply at that time).

2. About us

We are Farfetch UK Limited and we operate the Website. We are a company registered in England and Wales and our registered office is at 26 Grosvenor Street, Mayfair, London, W1K 4QW, United Kingdom. Our registered company number is 06400760 and our VAT number is GB 003 1270 45

We provide the Services to you through the Website. Further details of the Services we provide are set out in section 3 below. When you purchase products using the Website, you are purchasing them from the third party retailers ("Partner Boutique(s)") named on the Website. It is important that you understand that the contract for the purchase of the products is between you and the relevant Partner Boutiques. We are authorised by the relevant Partner Boutiques to conclude the contract on their behalf but we are not a party to that contract and you are not purchasing the products from us. Further details about the products, the Partner Boutiques and the contract between you and the Partner Boutiques in relation to your purchase of the products are set out in sections 5, 6 and 7 below.

3. Our services

The Services we offer allow you to search through the Website and purchase products from a number of Partner Boutiques. As part of the Services, we also provide some ancillary services such as arranging delivery of the products and providing you with customer service assistance. However, as stated above, the contract for the purchase of the products is between you and the Partner Boutique. This means that it is the Partner Boutique (not us) who is legally responsible for selling the products to you.

In order to use the Services you must be over 18 years of age.

4. Our liability to you in relation to the Services

If, in providing the Services to you, we fail to comply with these Terms and Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms and Conditions or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time you started using the Services.

We do not in any way exclude or limit our liability for:

(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation; and
(c) any other liability which cannot be limited by law.

5. The products

We attempt to be as accurate as possible in the description of the products. However, as the descriptions are based on information provided to us by the Partner Boutiques, we cannot guarantee that any descriptions are totally accurate, complete, reliable or error-free. The images of the products on the Website are for illustrative purposes only. Although we attempt to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colour of the products.

We do not allow Partner Boutiques to offer flawed products or products of lower quality than the corresponding market standards for sale on the Website. If products you have ordered are not as described, flawed or of a lower quality than the corresponding market standards, you can return them to us and we will liaise with the Partner Boutique on your behalf and you will receive a full refund of the price of the defective product, any applicable delivery charges and any reasonable costs you incur in returning the products (we will advise you whether the products will be collected from you or whether you need to arrange for them to be returned). Please see section 10 below for details of how to return products to us.

As a consumer, you have legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms and Conditions will affect these legal rights.

The products sold by the Partner Boutiques are supplied for your domestic and private use only. You agree that you not will not use the products for any commercial, business or re-sale purposes. Neither we nor the Partner Boutiques have any liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

6. Partner Boutiques

As explained above, the contract for the purchase of the products is between you and the relevant Partner Boutique. We are authorised by the relevant Partner Boutique to conclude the contract on its behalf but we are not a party to that contract and you are not purchasing the products from us.

We request that all Partner Boutiques using the Website have and maintain reasonable business policies which comply with our business policies. We cannot, however, be responsible for the Partner Boutiques' business policies. If you are unhappy with the product or service you have received from a Partner Boutique, you should contact us and we will liaise with the relevant Partner Boutique on your behalf to try and resolve the issue.

Further information about the Partner Boutiques and the products they offer is available in the "Boutiques and Products" section of our "How to Shop" page (available by following this link ).

7. Orders, prices and payment

The steps you need to take to place an order are explained in the "How to Order & Pay" section of our "How to Shop" page (available by following this link ).

By completing the check-out process and placing an order, you are offering to purchase the products from the relevant Partner Boutiques (and not directly from us). Your order for the products is subject to these Terms and Conditions which are incorporated into the contract between you and the relevant Partner Boutique. All orders are subject to availability and confirmation of the order price.

To order products you must be over 18 years of age and possess a valid credit or debit card (please see section (c) below for details of acceptable payment methods). By placing an order, you are promising that all details you provide are true and accurate, that you are over 18 years of age, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds in the account to cover the cost of your order.

The Website allows you to check your order and correct any errors before sending it. Please take the time to read and check your order at each page of the order process as you are responsible for ensuring that the information you provide is accurate (for example, the correct products, quantities, size, colour, etc.).

(a) Formation of the contract between you and the Partner Boutique(s)

The identity of the Partner Boutique is shown on the product page of the relevant products, in your basket when the products are added and on the order confirmation page when you place an order.

When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email is only an acknowledgement for information purposes and it does not constitute acceptance of your order by the Partner Boutique. The contract between you and the Partner Boutique in relation to the products will not be formed until we have checked that the Partner Boutique accepts your order. If the Partner Boutique accepts your order, we will send you an email confirming this. The confirmation email sent by us on behalf of the Partner Boutique concludes the contract with you. The confirmation email will include a description of the products included in the order and certain other information about your rights to cancel the contract between you and the Partner Boutique (please see section 10 below for further information on your rights to cancel the contract). Only those products listed in the confirmation email are included in the contract between you and the Partner Boutique.

(b) Pricing and availability

Whilst we try and ensure that all details, descriptions and prices that appear on the Website are accurate, as this information is provided to us by the Partner Boutiques, there may be cases where errors occur. If we discover an error in the price of any products that you have ordered, we will inform you of this as soon as possible and, acting on behalf of the Partner Boutique, give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, your order will be treated as cancelled. If you cancel and you have already paid for the products, you will receive a full refund.

If you are viewing the Website from the UK or a country in Europe, the prices advertised on the Website for products from Partner Boutiques within Europe are inclusive of VAT. Delivery costs are not included in the prices and will be charged in addition. The delivery costs will vary depending on the products that you have ordered and your delivery address. Please see the "Shipping Information" section of our "Orders and Shipping" page (available by following this link ) for further details of estimated delivery costs and shipping times. The delivery costs applicable to your order will be clearly displayed on the Website before you place your order (and are included in the "Total Cost" amount shown on the order summary page).

Depending on your delivery address, different taxation rules and additional charges may apply. If you are shipping items from a Partner Boutique outside of your territory, you may need to pay import duties upon receipt of the products. We will notify you during the checkout process if import duties are included or you may have to pay them upon receipt of the products. If they are not included, neither we nor the Partner Boutiques have any control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes that are not included. Please contact your local customs office for further information before placing your order. Additional information is also available in the "Duties and Taxes" section of our "Orders and Shipping" page (available by following this link ).

Please note that in the event you return an item, the import duties will be refunded if they were originally included in the purchase price. If they were not included then you will be responsible for reclaiming duty directly from your local customs office.

(c) Payment

Please see the "What payment methods does the website accept?" section of our "FAQs" (available by following this link ) for details of what payment methods can be used. When you submit your order, we carry out a standard pre-authorisation check on your payment card on behalf of the relevant Partner Boutiques. Products will not be dispatched until this pre-authorisation check has been completed. For information on when your payment will be debited from your account please see the "When will I be charged?" section in our "Orders & Shipping FAQs" (available by following this link ).

Once we have verified your payment details and the Partner Boutique has accepted and approved your order for delivery, we will email you to inform you of this. In the unlikely event that we or the Partner Boutiques encounter a problem when processing your order, we will email you explaining the problem and possibly requesting further information to try and resolve the problem.

We reserve the right not to submit your order to the Partner Boutiques, and the Partner Boutiques reserve the right not to accept your order if, for example, the product ordered is out of stock, has been withdrawn or is otherwise not available, or if we are unable to obtain authorisation for your payment or if you do not meet the eligibility criteria (e.g. you are under 18).

8. Delivery

The estimated delivery date of the products will be stated in your order confirmation. We will try to ensure that your order is delivered by this date but there may be circumstances where delivery is delayed because of events beyond our reasonable control (please see section 15 below in relation to this). If this happens, we will try and arrange for your products to be delivered as soon as possible, but we will not be liable to you for any losses caused as a result of such delay.

Delivery times may vary depending on the availability of the products and your delivery address. Delivery times are estimates only and cannot be guaranteed. The products will be delivered to you directly by the Partner Boutiques so your order may be delivered in multiple deliveries.

If no one is available at your address to take delivery, our delivery partner will leave you a note and you will need to contact them to rearrange delivery.

Please also read the information on our "Orders & Shipping" page (available by following this link ) as this contains important information about your order and its delivery.

9. International Delivery

Details of the countries we deliver to can be found on our "Orders & Shipping" page (available by following this link ). There are restrictions on some products for certain international destinations, so please review the information on that page carefully before ordering products.

If you order products for delivery to an international destination, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please see section 7(b) (above) for more information on these duties and taxes. In certain countries we may use an importer of record to facilitate customs clearance and delivery to customers.

You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you break any such laws.

10. Returns Policy

Please take the time to read the Returns Policy on our "Returns and Refunds" page (available by following this link ).

Depending on where you live, if you are a consumer you have a legal right to cancel your order under the Consumer Protection (Distance Selling) Regulations 2000 ("DSRs"). This means that, during a certain period, if you change your mind or for any other reason you decide you do not want to keep the products, you can notify us of your decision to cancel and receive a refund from the relevant Partner Boutiques. Please see the "EU DISTANCE SELLING REGULATIONS (DSR)" section of the Returns Policy for details of when and how you can cancel your order under the DSRs.

11. Our Website

This section sets out the rules that apply to your use of the Website (whether or not you use it to order products or just to browse). By using the Website, you agree to these rules. If you do not agree to these rules, you are not permitted to use the Website and you should leave it immediately.

(a) Access to the Website

The Website is made available free of charge. You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and Conditions, and that they comply with them.

Access to the Website is permitted on a temporary basis and it does not include any commercial use of the Website or its contents. You must not reproduce, copy and/or exploit the Website for any commercial purposes without our prior written consent.

We reserve the right to withdraw or amend the Website without notice and, from time to time, we may restrict access to all or parts of the Website. We will not be liable to you if, for any reason, the Website is unavailable at any time or for any period.

When you visit the Website and/or submit an order, you are communicating with us electronically and you agree that all agreements, notices, disclosures and other communications that we send to you electronically (whether on our behalf or on behalf of the Partner Boutiques) satisfy any legal requirement that same communications be in writing.

(b) Your conduct

You must not use the Website in any way that causes, or is likely to cause, the Website or access to it to be interrupted, damaged or impaired in any way.

You understand that you are responsible for all electronic communications and content sent from your computer to us and you must use the Website for lawful purposes only.

You understand that you are responsible for all electronic communications and content sent from your computer to us and you must use the Website for lawful purposes only.

You must not use the Website for any of the following:

In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
To send, use or reuse any material that is: (i) illegal, offensive, abusive, indecent, defamatory, obscene or menacing, and/or (ii) in breach of copyright, trademark, confidence, privacy or any other right, and/or (iii) otherwise injurious to third parties, and/or (iv) objectionable, and/or (v) which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam".
To cause harm, annoyance, inconvenience or needless anxiety to any person.

Breaching these provisions would constitute a criminal offence under the Computer Misuse Act 1990. We, in compliance with any enforceable law or public order, will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

(c) Linking

We are happy for you to link to the Website but you must do so in a way that is fair and legal and does not damage our reputation or take advantage of it (such as by using a link to suggest any form of association or endorsement by us). We reserve the right to withdraw linking permission at any time and, if we instruct you to remove a link to the Website, you must do so without delay.

Where the Website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources and such links should not be interpreted as an endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

(d) Our liability in relation to the Website

We may update or change the Website or its contents at any time but we are under no obligation to do so. Please note that this means any of the content on the Website may be out-of-date at any given time. The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. We make no representations, warranties or guarantees, whether express or implied, that the Website, or any content on it, is accurate, complete, up-to-date or will be free from errors or omissions. To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website, or any content on it, whether express or implied.

We will not be liable to you or any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with: (i) use of, or inability to use, the Website; or (ii) use of or reliance on any content displayed on the Website.

Please note that we only provide the Website for domestic and private use and, as such, we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.

We do not in any way exclude or limit our liability for:

(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation; and
(c) any other liability which cannot be limited by law.

Different limitations and exclusions of liability will apply to liability arising as a result of our supply of the Services to you (as set out in section 4) and the Partner Boutiques' supply of the products to you.

12. Privacy Policy

We only use your personal information in accordance our Privacy Policy (available by following this link). Please take the time to read this carefully, as it includes important information about how we collect and use your data. By using the Website, you consent to the use of your data as described in our Privacy Policy and you warrant that all data provided by you is accurate.

13. Intellectual property, software and content

We are the owner or the licensee of all intellectual property rights in the Website and its content (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software including the presentation and compilation of the same) ("Content"). The rights in the Website and the Content are protected by international copyright laws as well as by any relevant national law concerning copyright, authors' rights and database right laws. All such rights are reserved.

You must not systematically extract and/or re-utilise parts of the Website or the Content. In particular, you must not use any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of the Website. You must not create and/or publish your own database that features substantial parts of the Website (e.g. our prices and product listings) without our prior written consent.

Except where expressly stated to the contrary, all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on the Website are in no way associated, linked or affiliated with us. Any trademarks/names featured on the Website are owned by the respective trademark owners.

14. Ethical sourcing policy

As a reputable and trusted business committed to offering its customers high quality products, we recognise our obligation to ensure that all Partner Boutiques and other suppliers are operating ethically. We expect all Partner Boutiques and other suppliers to consistently provide an environment which protects their employees' health and safety and basic human rights. All Partner Boutiques and other suppliers are expected to comply with their national employment laws and regulations with particular regard to: minimum age of employment, freely chosen employment, health and safety, freedom of association and the right to collective bargaining, no discrimination, no harsh or inhumane treatment, working hours, rates of pay and terms of employment.

We will never knowingly allow a Partner Boutique to offer its products on the Website if such products are sourced from countries which are in breach of these principles. We also look to the Partner Boutiques and other suppliers to instil these principles when dealing with their own supplier base. Because of the sometimes complex nature of the Partner Boutiques and other suppliers' supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of the products. However, as we continue to grow, we recognise the importance of being proactive and doing everything within our power to support the rights of those involved in the manufacture of the products.

15. Other important information

Severability - Each of the sections and paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining sections and paragraphs will remain in full force and effect.

Waiver - If you breach these Terms and Conditions and we take no action, or if we delay in taking action, that does not mean that we have waived our rights and we will still be entitled to use our rights and remedies. If we do waive a breach by you, we will only do so in writing (signed by one of our Directors), and that will not mean that we will automatically waive any later breach by you.

Governing law and jurisdiction - These Terms and Conditions are governed by English law. The courts of England shall have the exclusive jurisdiction over any dispute or claim relating to these Terms and Conditions.

Entire agreement - These Terms and Conditions constitute the entire agreement between you and us and they supersede any and all earlier agreements between you and us.

Events outside of our control - We and the Partner Boutiques will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations to you if such failure or delay is caused by an event outside of our control.

An event outside of our control means any act or event beyond our or the Partner Boutiques' reasonable control such as act(s) of God, wars, terrorist attacks, embargos, riots, strikes, lock-outs, trade disputes, fires, floods, earthquakes or other natural disasters, break-down, inclement weather, interruption of transport, Government action or failure of public or private telecommunications or transport networks.

If such an event takes place and it affects the performance of our or the Partner Boutiques' obligations to you: (i) we will contact you as soon as reasonably possible to notify you; and (ii) our and the Partner Boutiques' obligations to you will be suspended for the duration of the event. Where the event affects delivery of products to you, we will contact you to arrange a new delivery date after the event is over.

Complaints - We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. Please see our "Help & Contact Us" page (available by following this link) for details of how to get in touch with us.

Privacy Policy

About farfetch.com?

We are Farfetch.com Limited and we operate this website, http://www.farfetch.com (the "Website"). We are a company registered in England and Wales (Company No. 06400760), and our registered office address is 26 Grosvenor Street, Mayfair, W1K 4QW, London, United Kingdom. We are committed to protecting your privacy. We collect, store and use your personal data in accordance with the Data Protection Act 1998 and other applicable local laws.

Third Party Websites

This Privacy Policy does not apply to websites maintained by other organisations to which we link (including any of our partner boutiques) and we are not responsible for nor do we warrant or guarantee that the privacy policies of such other organisations comply with applicable law. When you place an order for products or services on our Website, some of your personal details that you submit at registration must by necessity in order to deal with your request be forwarded to the relevant partner boutique along with your order.

Personal data collected

You do not have to give us any personal data in order to use most of our Website. However, if you wish to send us a message or chat online, receive our newsletter and special offers via email or order products and services, you will need to provide certain information to us. This may include your name, address or location, phone number and email address and when using our contact form, your message and any other information you wish to provide to us.

Please note that in order to order products or services, you will need to register an account with us. You may personalise your account with a photograph or nickname. From your account, you can also invite your friends to shop at farfetch.com (e.g by email, Facebook or Twitter). Please ensure that you have the permission of your friends before sharing their contact details with us. We will let them know how we have received their details. Please make sure that you only forward emails to people you know would be happy to receive them.

We ask for your phone number to allow us to process your order and to let you know the status of your order. This number may be given to our courier for delivery services in order for us to keep you informed. You may also choose to provide your date of birth and gender in order to provide you with a more personalised shopping experience.

Please note we do not keep your payment card details on file. We use third party providers, including PayPal, to process payments, and only these entities see your payment card details.

We also keep a record of the purchases you make from any of our partner boutiques. This means that we can help to deal more quickly with any queries or problems you may have and also to ensure that any information that we send you is relevant.

When you visit our Website, we also automatically collect certain information from you. For more information about this, please see the "Cookies and other tracking technologies" section below.

The information we collect allows us to:
Provide the products and services you have ordered;
To verify your identity and details of your payment method or credit card account;
Administer our Website and provide customer services;
Plan and manage our commercial business activities including analysis of your shopping habits, product and style preferences;
Communicate with you (including via email or telephone where such contact details have been provided);
Tell you about our offers, services or products;

You agree that we may disclose your personal data to other companies within the farfetch group (listed on our Website) and to our and their service providers and agents for the above purposes. This will be done confidentially and only to the extent permitted under applicable data protection laws. Such service providers and agents may include without limitation, third parties who carry out customer service, payment processing services, identify verification and fraud management services, hosting and website maintenance.

We may also release account and other personal information where it is necessary to comply with the law; enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property, safety of Farfetch.com Limited, our users or others.

This includes exchanging information with other companies and organisations for identity verification and fraud protection purposes to the extent permitted by applicable laws. In particular, when you make a purchase from the Website, where we may make searches about you at credit reference agencies for such purposes. The agencies will record details of any search. This information may be used by other subscribers for similar purposes. Please telephone us on +44 (0) 20 3510 0670 (available Monday to Friday 9am–4am GMT and Saturday to Sunday 9am-1.30am GMT) or use the contact form at http://www.farfetch.com/pag1985.aspx#helpContact-ContactUs if you want further details about this processing or details of those credit reference agencies from whom we obtain and to whom we pass information about you.

If we sell all or part of our business, or make a sale or transfer of assets, including a sale in bankruptcy or are otherwise involved in a merger or business transfer, we may transfer your personal data to a third party as part of that transaction.

We may disclose aggregate, anonymised statistics about the number of visitors to our Website or number of purchases made to third parties including our investors.

Transfers of your personal data

Your personal information may be transferred to, and stored at a destination outside of the European Economic Area including the US. Such processing may be required in order to fulfil your order, process your payment details or provide support services.

Accessing personal information

To see all the personal data we hold about you or if you have any other requests about your rights (which may include a right to correct any inaccuracies or object to certain information, please contact us using the contact form at http://www.farfetch.com/pag1985.aspx#helpContact-ContactUs or by phone on +44 (0) 20 3510 0670 (available Monday to Friday 9am–4am GMT and Saturday to Sunday 9am-1.30am GMT) or by writing to us at Harella House, 90-98 Goswell Rd, London, EC1V 7DF. We may charge you a small fee for providing a copy of your information as permitted by law.

Communications & Marketing

To subscribe to our newsletter containing information about new products, services, features and events from us and our partner boutiques and to receive special offers via email, or telephone, please complete our subscription form. If you make a purchase on our Website, we may also use your details to email you our newsletter and to tell you about our special offers from time to time.

Please note that any telephone or email communications will only be made by us. We do not sell or otherwise pass your details to third parties for marketing purposes. You can opt-out of these communications at any time via the Unsubscribe link on any email or by contacting us using the contact form at http://www.farfetch.com/pag1985.aspx#helpContact-ContactUs or by phone on +44 (0) 20 3510 0670 (available Monday-Friday, 9am–4am GMT and Saturday to Sunday 9am-1.30am GMT))

Cookies

Cookies and related tracking technologies

We use technology such as "cookies" to collect information and store your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page.

We use the following categories of cookies on our Website

CATEGORY 1: STRICTLY NECESSARY COOKIES
These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.

CATEGORY 2: PERFORMANCE COOKIES
These cookies collect anonymous information on how people use our Website. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

CATEGORY 3: FUNCTIONALITY COOKIES
These cookies remember choices you make such as the country you visit our website from, language and search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

CATEGORY 4: TARGETING COOKIES OR ADVERTISING COOKIES
These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third party advertising networks. They remember the websites you visit and that information is shared with other parties such as advertisers. For example, we use third party companies such as Criteo to provide you with more personalised adverts when visiting other websites.

CATEGORY 5 : SOCIAL MEDIA COOKIES
These cookies allow you to share what you’ve been doing on the website on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

If you'd like to opt out of other third party cookies relating to behavioural advertising, please go to www.youronlinechoices.eu. Opting out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

We (and other third parties acting on our behalf) may automatically track and collect information about the IP address, domain service, country location, time zone, language, the type of computer and web browser you are using and the pages you visit (including by using web beacons and other similar technology). If you access our Website via your mobile device, we may also collect information about your mobile provider and your mobile device. We use this information so that we can administer and improve our system, analyse trends, track users' movements, gather broad demographic information for aggregate use and detect suspicious or fraudulent transactions. If these automated processes reject your transaction on the basis that it is a suspicious or fraudulent, you may contact us and ask us to reconsider the decision within 21 days of receiving such notification. We are likely to use very similar criteria to review your transaction in person so there is no guarantee that the decision will be different.

Security

We take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. We use a Secure Socket Layer (SSL) encryption to help protect the personal data you send us during the order process. Please keep in mind that if you voluntarily disclose personal information online in a non-protected environments - for example on a message board, shopping list, or in chat areas - that information can be collected and used by others outside of our control.

Contact us

If you have any questions or concerns about this privacy policy or your personal data, please visit the Help & Contact Us section.

UPDATES TO THIS POLICY

This Privacy Policy was last updated in February 2014. We will place any updates to our Privacy Policy on this page. Please check back regularly to keep informed of updates to this Privacy Policy.