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Privacy Policy



Farfetch.com recognises the concern of our customers regarding privacy of information. All information you give to Farfetch.com is stored securely, and is not accessible to other users. Rest assured that any information you give to Farfetch.com will not be distributed to any other company outside of the Farfetch.com group or its affiliated partners.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will e-mail you to keep you up to date with your orders. We will also give you the opportunity to unsubscribe on all marketing emails.

The type of information we will collect about you includes:

  1. your name
  2. address
  3. phone number
  4. email address
Please note we do not keep your credit card details on file. We use WorldPay or PayPal to process payments, and only these entities see your credit card details.

We will never collect sensitive information about you without your explicit consent.

We will endeavour to keep the information we hold accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Farfetch.com relies on the use of cookies to process orders. Whilst you do not need to allow your browser to accept cookies in order to browse much of our website, you must have cookies enabled if you wish to shop or register at farfetch.com.

Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page. You are always free to decline our cookies if your browser permits, although in that case you may not be able to place an order on our website.